09-11-2017 10:26 PM
09-11-2017 10:26 PM
10-18-2017 03:23 AM
Have you checked your settings to make sure Android or even Android for Work devices are allowed to enrol? We have a number of KeyOne's enrolled with no problems.
Check the settings in > Microsoft Intune > Device Enrollment restrictions > Platform Restrictions.
07-25-2018 08:34 PM
Intune Company Portal Does in-fact work with both the Blackberry Key 1 and Key 2 Phones. However its not automatic and takes a few extra steps if you are trying to use the native Blackberry Hub to access your emails. Typically Company Portal app will automatically register your device and configure the correct email settings with the native email app or outlook app installed on your device. This is not the case for the Blackberry Hub App on your device. You will need to manually input the Settings.
Steps to Configure Blackberry Hub to work with Company Portal App
11-21-2018 04:34 AM
We've been OK enrolling Samsung and Sony devices using a generic Android device policy in Intune, but the KEYone won't run the Company Portal app to completion. Did you create BBRY specific device policy or change any settings on the KEYone before starting enrollment?
11-21-2018 04:38 AM
Hmm thats odd. We have the same policy for all Android devices (Samsung, KeyOne and Key2). No changes on the device either.
Just the usual Process
That works a treat. We then push down Gmail etc for mail access.
11-27-2018 04:05 AM
>Log in Company Portal in the work container<
Can you elaborate on this please? When I enroll the phone, the company portal runs to create workspace, then a 2nd instance seems to start which then hangs trying to enroll the phone.
How do I open the work container?
This is the single instance of a BBRY phone a user requested among 1,000s of Samsungs, so I'm not familiar with BBRY's mods to android.
11-27-2018 04:15 AM
It should be exactly the same as enrolling a Samsung device (assuming you are using the Android for Work on them)
What I mean is exaclty as you describied. It creates the Workspace and then the "Workspace" version of CP should open (basically CP with the briefcase). I have noticed this doesn't always open so have had to load Workspace and load CP there.
Its very odd that you are having issues we have 150 odd dotted aroung the globe and they all seem to have enrolled correctly (not that that helps you:-))
11-27-2018 07:17 AM
We figured it out. Needed the Microsoft Authenticator app installed on the Key2, then Company Portal ran OK. No idea why...
11-29-2018 06:21 AM
Hmm I wonder why that is required. Certainly not something we push to our devices. Glad you got it sorted anyway :)