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Help Desk Operator Role Unable to view Devices

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Frequent Contributor

Hi All

 

Pulling our hair out with this one.

 

We have assigned the builtin Help Desk Operator role with Members and a target Scope however NO devices are listed for the Help Desk Operator.

 

Any ideas on how we can get the Help Desk L1 guys to view the devices?

 

Stuart

1 Reply

SOLVED IT

 

Added a Dynamic Device group to the Help Desk Operator scope

 

Devices now appear for L1 Help Desk Operator user role.

 

Stuart

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