Jul 20 2018 07:34 AM
Hi All
Pulling our hair out with this one.
We have assigned the builtin Help Desk Operator role with Members and a target Scope however NO devices are listed for the Help Desk Operator.
Any ideas on how we can get the Help Desk L1 guys to view the devices?
Stuart
Jul 20 2018 12:15 PM
SOLVED IT
Added a Dynamic Device group to the Help Desk Operator scope
Devices now appear for L1 Help Desk Operator user role.
Stuart