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Fingerprint dissapears after put windows 10 device to intune

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Mark346121095
Contributor

Hello,

how to enable fingerprint to windows 10 devices?

11 Replies

Hi @Mark346121095,

 

did you enabled it in the global Windows Hello for Business policy in Intune?

 

SNAG-0012.png

 

best,
Oliver

Is there no way to enable fingerprint with intune?

Highlighted

Hi @Mark346121095,

 

e.g. on a Lenovo test device and installed drivers for fingerprint reader the WHfB setup asks for Fingerprint and PIN. Same like seen here in the video:

 

https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-video...

 

best,
Oliver

Yes, but after joining to intune fingerprint dissapears.

Is it not possible to use fingerprint with intune?

Hey @Mark346121095,

 

it's possible to use biometrics and it is working with Intune. I have customers actively using Fingerprint and Hello with Intune. Maybe the setting allow biometric is not working in your environment. Can you check the registry for:

HKLM\SOFTWARE\Microsoft\Policies\PassportForWork\Biometrics\UseBiometrics = 1

if this is set to 1 and there is no driver issue, it should allow you to use biometrics.

 

best,

Oliver

Hallo Oliver,

Der Eintrag in der registry "HKLM\SOFTWARE\Microsoft\Policies\PassportForWork\Biometrics\UseBiometrics" hat den Wert 1.

Die PIN ist auf den Geräten auch aktiv.

Ich habe gerade einen neuen Laptop hier stehen und Fingerprint ist aktiv.

Aber:

Immer, wenn ich das Gerät zur Intune Gruppe hinzugefügt wurde, ist die Abfrage zum Fingerprint weg.

Hey @Mark346121095,

 

after adding to the Intune group, means enrolling into Intune for MDM management?

The policy value (registry) is still set to 1 after enrolling?

Fingerprint not available means no option on Windows logon screen, right?

 

Gibt es keine Möglichkeit, Fingerabdruck mit intune zu aktivieren?

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