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Default email app is suggested after KLMS agent approval

%3CLINGO-SUB%20id%3D%22lingo-sub-253489%22%20slang%3D%22en-US%22%3EDefault%20email%20app%20is%20suggested%20after%20KLMS%20agent%20approval%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-253489%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20using%20Office%20365%20default%20free%20MDM%20option%20included%20with%20E3%20plan.%20I%20have%20created%20a%20very%20simple%20policy%2C%20only%20password%20and%20encryption%20is%20required%20with%20default%20settings.%20I%20have%20also%20enabled%20managed%20profile.%3C%2FP%3E%3CP%3EWhen%20i%20enroll%20a%20Samsung%20A510%20phone%20it%20asks%20to%20accept%20Knox%20(KLMS%20Agent)%20agreement.%20I%20can't%20move%20forward%20without%20accepting%20it.%20When%20i%20do%2C%20it%20starts%20throwing%20a%20suggestion%20to%20add%20email%20account%20to%20Samsung's%20default%20email%20app.%20We%20prefer%20to%20use%20Outlook%2C%20but%20this%20notification%20keeps%20popping.%20Is%20there%20any%20way%20to%20make%20it%20go%20away%3F%20I%20have%20tried%20to%20clear%20its%20defaults%20and%20probably%20will%20try%20disabling%20notifications%20for%20Email%20app%2C%20but%20not%20sure%20if%20this%20will%20work.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-253489%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-253801%22%20slang%3D%22en-US%22%3ERe%3A%20Default%20email%20app%20is%20suggested%20after%20KLMS%20agent%20approval%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-253801%22%20slang%3D%22en-US%22%3E%3CP%3EIt%20seems%20it%20was%20enough%20to%20disable%20notifications%20for%20the%20built-in%20Email%20app%20to%20get%20rid%20of%20this%20notification.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Oleg K
Super Contributor

We are using Office 365 default free MDM option included with E3 plan. I have created a very simple policy, only password and encryption is required with default settings. I have also enabled managed profile.

When i enroll a Samsung A510 phone it asks to accept Knox (KLMS Agent) agreement. I can't move forward without accepting it. When i do, it starts throwing a suggestion to add email account to Samsung's default email app. We prefer to use Outlook, but this notification keeps popping. Is there any way to make it go away? I have tried to clear its defaults and probably will try disabling notifications for Email app, but not sure if this will work.

1 Reply
Solution

It seems it was enough to disable notifications for the built-in Email app to get rid of this notification.

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