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Bitlocker / Compliance Issues

%3CLINGO-SUB%20id%3D%22lingo-sub-804892%22%20slang%3D%22en-US%22%3EBitlocker%20%2F%20Compliance%20Issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-804892%22%20slang%3D%22en-US%22%3EHi%20All%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20you%20are%20all%20well.%3CBR%20%2F%3E%3CBR%20%2F%3EAnyway%2C%20a%20bit%20of%20a%20strange%20one.%3CBR%20%2F%3E%3CBR%20%2F%3EHad%202%20separate%20tenants%20report%20that%20devices%20were%20suddenly%20longer%20compliant%2C%20Bitlocker%20off%20or%20compliance%20policy%20not%20evaluated.%3CBR%20%2F%3E%3CBR%20%2F%3ENow%20I'm%20quite%20certain%20that%20no%20one%20modified%20these%20policies%20but%20is%20there%20a%20way%20to%20check%3F%20Logs%3F%20Could%20Microsoft's%20compliance%20checks%20fail%3F%3CBR%20%2F%3E%3CBR%20%2F%3EWould%20be%20really%20to%20get%20an%20answer%20to%20this%20and%20understand%20this%20as%20300%2B%20devices%20suddenly%20just%20can%20report%20as%20not%20being%20compliant.%3CBR%20%2F%3E%3CBR%20%2F%3EAny%20information%20greatly%20appreciated.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-804892%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-806208%22%20slang%3D%22en-US%22%3ERe%3A%20Bitlocker%20%2F%20Compliance%20Issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-806208%22%20slang%3D%22en-US%22%3E%3CP%3EHey%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F131657%22%20target%3D%22_blank%22%3E%40Stuart%20King%3C%2FA%3E%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3Eif%20something%20goes%20wrong%20on%20the%20service%20side%2C%20yes%20this%20could%20happen.%20I%20have%20seen%20issues%20in%20the%20past.%20Currently%20MS%20has%20an%20issue%20with%20Device%20Health%20Attestation%20(DHA)%20and%20BitLocker%20(this%20might%20be%20your%20issue).%20But%20they%20already%20rolling%20out%20a%20fix%20for%20it.%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F127116i7BA7C56DF7F25473%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20alt%3D%22SNAG-0018.png%22%20title%3D%22SNAG-0018.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ESo%20I%20guess%20you%20should%20check%20this%20with%20MS%20to%20see%20if%20the%20service%20side%20is%20okay%20or%20just%20wait%20a%20bit%20more%20to%20see%20if%20the%20fix%20is%20solving%20your%20problem.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3Ebest%2C%3C%2FP%3E%0A%3CP%3EOliver%3C%2FP%3E%3C%2FLINGO-BODY%3E
Frequent Contributor
Hi All

Hope you are all well.

Anyway, a bit of a strange one.

Had 2 separate tenants report that devices were suddenly longer compliant, Bitlocker off or compliance policy not evaluated.

Now I'm quite certain that no one modified these policies but is there a way to check? Logs? Could Microsoft's compliance checks fail?

Would be really to get an answer to this and understand this as 300+ devices suddenly just can report as not being compliant.

Any information greatly appreciated.

1 Reply

Hey @Stuart King,

 

if something goes wrong on the service side, yes this could happen. I have seen issues in the past. Currently MS has an issue with Device Health Attestation (DHA) and BitLocker (this might be your issue). But they already rolling out a fix for it. 

 

SNAG-0018.png

 

So I guess you should check this with MS to see if the service side is okay or just wait a bit more to see if the fix is solving your problem.

 

best,

Oliver

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