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Dynamics 365: advanced customer service features

%3CLINGO-SUB%20id%3D%22lingo-sub-330928%22%20slang%3D%22en-US%22%3EDynamics%20365%3A%20advanced%20customer%20service%20features%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-330928%22%20slang%3D%22en-US%22%3ELearn%20how%20to%20transform%20the%20customer%20experience%20and%20improve%20overall%20customer%20satisfaction%20by%20using%20proven%20principals%2C%20practices%20and%20advanced%20technologies.%20This%20session%20will%20be%20a%20deep%20dive%20into%20customer%20service%20capabilities%20including%20native%20chat%2C%20SMS%20and%20unified%20routing%20capabilities%20enabled%20by%20the%20Omni-channel%20Engagement%20Hub%2C%20along%20with%20AI%20capabilities%20to%20gain%20valuable%20customer%20insights.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-330928%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGOV-BRK2516%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EGovernment%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Community Manager
Learn how to transform the customer experience and improve overall customer satisfaction by using proven principals, practices and advanced technologies. This session will be a deep dive into customer service capabilities including native chat, SMS and unified routing capabilities enabled by the Omni-channel Engagement Hub, along with AI capabilities to gain valuable customer insights.

Find out if this session is coming to a city near you

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