07-19-2019 02:21 PM
Ive had this appear out of the blue and the Form has been live for the last 2 months?
There is no information to show what information I have created that is personal or sensitive.
This is for a registration form I have created for my old Collegian.
Can someone help here? I cant access any data.
07-19-2019 04:03 PM
Solution07-19-2019 10:13 PM
@NZLaSalle I am having the same issue, all my forms I have been using for months are no longer working. I am telling my not for profit to go to Survey Monkey. I too can't access any data or get sign ups for classes
07-20-2019 12:15 PM
07-21-2019 11:01 PM
07-30-2019 09:59 AM
@Anqi Du - that response isn't correct. This bug is impacting my form that I am using to run office hours internally. I am using my Microsoft internal account and discovered this issue when one of our internal security folks tried to sign up for office hours using her Microsoft account. Please help us resolve.
07-30-2019 08:09 PM
08-08-2019 05:06 AM
@Anqi Du not true, this was on my personal account. All my external O365 were impacted for several days.
The other person was not an internal Microsoft person
08-08-2019 07:09 PM - edited 08-15-2019 06:56 PM
08-14-2019 11:19 AM
@NZLaSalleSame issue here. Kind of makes it useless to me. I'm not asking for bank accounts or social security numbers, I just want a person to enter their name and an email address that I can use to later contact them. But I guess that's too much... Even just asking for a name triggers this.
So far I haven't found if or where I can adjust the filters, etc.
08-14-2019 11:54 AM
@NZLaSalle I'm having the same problem with old forms
08-14-2019 12:05 PM
08-14-2019 12:31 PM
08-14-2019 12:42 PM
@McKenzie_PickettSame here. Just started
08-14-2019 12:53 PM
@NZLaSalle Same, I have a business account and a form that I have had created for at least 2 weeks now gives me an error message. I have it posted live on a website so people can fill out. All I have asked for is name, and City, State.
Error message I see from my end when I edit: "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."
Error message user sees from their end: This form can't be submitted as it is asking for personal or sensitive information.
08-14-2019 01:10 PM
08-14-2019 01:24 PM
08-14-2019 01:27 PM
@brantmw Same here as well, we use the form to set up campaigns at our non-profit. This needs to be fixed as soon as possible!
08-14-2019 01:31 PM
Same thing, i have been working on the forms for days until just today (ironically shortly after a Windows update) this message appeared.
Need to get this figured out ASAP.
08-14-2019 01:51 PM
Form is broken as well
08-14-2019 01:57 PM - last edited on 08-16-2019 09:54 AM by Eric Starker
08-14-2019 01:57 PM - last edited on 08-16-2019 09:54 AM by Eric Starker
Hi, I did email and my email was undeliverable.
This is what i wrote in my message:
Hello Microsoft,
I use MS Office at work. I got this message,
"This form can't be distributed as it is asking for personal or sensitive information"
as many of your other users did, a couple of hours ago when i was editing a form that was created a couple of weeks ago.
There were lots of comments in this thread describing my exact experience using the form today. Please don’t suggest i go to survey monkey.
Can you let me know how to resolve this? If it needs to be resolved at your end, any suggestions regarding what to do? Again, please don’t suggest survey monkey.
08-14-2019 02:30 PM - edited 08-14-2019 02:30 PM
I am experiencing the same issue today on a form that I was about to release. This is frustrating to say the least and needs to be fixed asap.
08-14-2019 02:40 PM
Having that problem too; seems to only be an issue if you add text fields.
08-14-2019 02:52 PM
08-14-2019 03:13 PM
08-14-2019 03:16 PM
08-14-2019 03:23 PM
Hi all, this issue should be resolved now, there is a wrong setting configured that cause this issue, we just revert the settings. Everyone please retry now.
08-14-2019 03:24 PM
@Brian Hoyt The issue should be resolved now
08-14-2019 03:26 PM
08-14-2019 03:26 PM
08-14-2019 03:27 PM
08-14-2019 03:29 PM
08-14-2019 03:29 PM
08-14-2019 03:32 PM
Hi all,
For all the impact form, can you please add a space in any of the form definition and delete it (This will trigger a save of the form) and the system will re-evaluate the form, then the issue should be fixed. Sorry for the inconvenience.
Thanks
Yao
08-14-2019 03:32 PM
08-14-2019 03:33 PM
08-14-2019 03:34 PM
@Yao Ke I had to change/add a word to one of the forms, causing it to refresh, which then allowed it to update and correct itself. Should there not be some kind of autocorrection/auto-detection of change? I tried refreshing the page to no avail; it was only when I made the change that the form corrected.
I was very frustrated with the experience of being locked out of these forms. I'm in the middle of my software trial/considering a purchase a subscription. Was pretty excited to try this out and delighted to see what would happen with my new video test / form poll today.
My frustration is tempered with how fast and how well you guys responded to this. Great work! Thanks for your rapid response.
08-14-2019 03:49 PM
@ej_leblanc Thanks. We are working on protecting the customer from leaking sensitive information but there is a bug there caused this issue. We fixed that bug. Really sorry for the inconvenience. We will be more careful on this.
08-14-2019 03:49 PM
@NZLaSalle I'm getting the same error message for all of my forms once edited. Microsoft - Please resolve.
08-14-2019 03:50 PM
08-14-2019 09:41 PM
@Yao Ke Thanks- the form works now!
08-21-2019 01:47 PM
@Yao Ke I am still having this problem with some of our forms. I have already done the add/remove words and questions but this persists. We still need help ASAP as we use these forms for new hires and terminations with our clients.
See this:
08-21-2019 02:01 PM
08-22-2019 05:59 AM
@Yao Ke I am having the same issues. I need this fixed asap please. I cannot even retrieve past responses. I need help now.
08-23-2019 12:12 AM
We are having the same issues, office 365 E3 environment....
08-23-2019 12:20 AM
08-23-2019 12:30 AM
08-23-2019 12:30 AM
08-23-2019 12:41 AM