New notification features in Microsoft Forms - Aug 2017
Published Aug 24 2017 08:00 PM 62K Views
Microsoft

To address one of the top user asks for Microsoft Forms, we are releasing the email notification for new responses. Forms designers can now go to "Settings" and enable this feature by checking "Email notification of each response". The forms designers will receive an email notification each time a new response is submitted.

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Notification setting in Microsoft Forms

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Email for new response 

email.jpg

 

 

 

43 Comments
Bronze Contributor

cool, though I wish more Office 365 Services would adopt the Notification Service of Office 365 in general in addition to email notifications.

I agree with Ivan, connectors/Webhooks are the way to go. I use Forms in Flows, and the hourly polling is frustrating.

Iron Contributor

Except it's not always the author of the form that needs to be notified. How about being able to enter an email address or a distribution list to receive notifications. It would also be nice to be able to include the details of the submission in the email itself. 

Microsoft

Thanks for all feedbacks. We are working on improving the Flow and will keep you posted when it is ready. 

Microsoft

@Vishal Seth sorry we do not have the capaiblity now. You can use Flow to set such a notificaiton at this moment. 

Iron Contributor

How about email notification to the submitters with details of their response for record keeping and reminding. Also containing a link to view all results. 

Copper Contributor

Hello @Steven Collier,

Is your flow getting triggered for every response you submit in form? As far as I've seen it doesn't do that. There is a bug in forms connector in flow. See this: https://powerusers.microsoft.com/t5/I-Found-A-Bug/Flow-Doesn-t-Trigger-Immediately/m-p/51187#M795

@Pravin Pandeyes it's working each time, but my rate of new form submission is very low, one or two a day.

Copper Contributor

@Kathy Liu

It's been a while now that the issue in flow isn't resolved. We are also following up with your product team but the solution proposed to create a custom connector needs addtional money to be spent to buy storage on the Azure DB where we are planning to save this data. Either Form should have these functionalities to send out emails which include body of the form or custom connectors should not be charged. Please let me know if my understanding is correct about custom connectors.

 

Thanks,

Pravin

Copper Contributor

@Steven Collier

Oh. So I've tested this form for about 100 submissions one after another. We don't know how many users will submit this form at any given point of time. Have you used custom connector? Any suggestions?

Copper Contributor

We desperately need an option for the form QUESTIONS AND RESPONSES, in the order they appear on the form, to be automatically emailed upon completion of the form to the person who completed the form AND the person who created it. PLEASE PLEASE PLEASE PLEASE PLEASE.

Copper Contributor

Is there a way to receive an email notification of when the form was completed and send out an automated email response thanking whoever has completed the form and sending any additional information that is needed to both the completer and a central inbox in case of audit.

 

I use forms as a client booking system and need to respond to each client who submits a form and be able to evidence that the response has been sent in a yearly audit.

 

Thanks.

Copper Contributor

I have inadvertently unsubscribed from the Forms notification emails. How can I resubscribe?

Copper Contributor

This is ridiculous. There HAS to be a workaround where we can easily get form questions and respondent answers into an email. Does anyone have ideas? Can someone please help??

 

If we can't figure it out in the next week, we will have to go back to Google forms, or start using Jotform. Totally disappointing.

What are you wanting to do Erin ? I bet you can use flow from a form to achieve about anything.
Copper Contributor

Thanks, Steven -- and I apologize because the problem we're having is a bit difficult to explain here. 

 

The Form + Flow combination works well for any forms that never change, but we have some forms that change fairly regularly.

 

Ideally we'd have a quick and easy way to return the form user's responses (each one preceded by the corresponding question) to them in an email where it's formatted like this: 

 

Dear [submitter name]

 

Thank you for submitting [etc]... 

 

[Q1 content]

[A1 content]

 

[Q2 content]

[A2 content]

 

[Q3 content]

[A3 content]

 

and so on.

 

Right now, doing this in Flows is fairly labor intensive, as we have to retype all the questions and then add the dynamic responses (which aren't even in the order they appear on the form). It takes more time, is pretty confusing, leaves room for error, and is difficult to format

 

If there's some way to set up a form/flow template that does this, or a single bit of code I can have my colleague just copy and paste somewhere into the flow, or a couple of flows I can daisy-chain together, I'm open to it. Otherwise we may have to go back to Google Forms in the near future. With Google Forms (and, as I recall, in Jotform), simply checking a box accomplishes what we need.

 

Clear as mud? I am not a developer and I haven't gotten into expressions, so perhaps there's a solution there... I need to make this easy for someone who is not very tech savvy. Please let me know if you have questions, and thanks in advance for any insight!

 

e

 

I can't see a way to make this easier in flow, none of the data returned includes the question names.

 

You've got quite a low bar for how much labour, I cant see how it would be more than 5 minutes to do it as you describe if you've got 10 questions, use a template bit of html and insert the question names and dynamic response. I would use a table.

 

I see you've voted on UserVoice already (https://microsoftforms.uservoice.com/forums/386451-welcome-to-microsoft-forms-suggestion-box/suggest...). Its the 9th most requested feature so I'm sure the Forms team will take note.

 

Copper Contributor

It's a pretty involved form -- it can often include a couple dozen questions. Again, tech savviness is an issue as well... and I've been spoiled by Jotform from long ago. Hopefully they respond soon. I appreciate the time.

 

Copper Contributor

Also, to provide a little more context for my request here -- in many ways, the processes at our organization are still fairly traditional... we need technology-based processes to be more efficient than using paper, or they won't be adopted. We are an extremely streamlined organization, and we can't afford to make any task more time-consuming than it already is. 

Brass Contributor

I would like multiple people to receive alerts when a response is sent...is this possible?


Copper Contributor

Would it be possible to have the option for another person within the organization to receive notifications as well but also whenever it gets edited ? 

 

Bronze Contributor

I'd like to specific the email address for the notifications completely. 

Copper Contributor

How about the ability to add other email address to have the responses sent out to? Any work around for this?

Brass Contributor

I've created a form under Group Forms, I have it set to receive notifications but nothing has come through. It seems I can only get notifications if I set the form up under myself? It would be really useful if we could have the option to designate an email address we want the notifications to go to. 

Copper Contributor

what email address to the forms come from? My users are not getting any notifications and I cant find it it any filters or junk mail.

 

Copper Contributor

I'm trying to use this feature but do not get a notification when the form is completed. Any suggestions as to why?

Copper Contributor

I have this feature set up and now all the sudden it is not sending emails. It is updating the spreadsheet but not sending the notification email.  Any ideas why? I tried unselecting and reselecting it but that did not work.

Copper Contributor

Same I opened a ticket with O365, and will see where that gets me. 

 

Microsoft

Hi all, the notification feature was broken in past few days. We've checked in a fix and now this feature back to work properlly. Sincerely apologize for all inconvenience 

Brass Contributor

@Kathy Liu, we have a form under Group forms and no one is receiving notification when it is submitted--it has been there for 2 months. 


@Kathy Liu wrote:

To address one of the top user asks for Microsoft Forms, we are releasing the email notification for new responses. Forms designers can now go to "Settings" and enable this feature by checking "Email notification of each response". The forms designers will receive an email notification each time a new response is submitted.

. 

Notification setting in Microsoft Forms

setting.jpg

Email for new response 

email.jpg

 

 

 



Microsoft

@Kate Pitman receiving notification for group form requires group allowing email from external senders. can you check your group setting and change to allow? 

Copper Contributor

I try but the email I receive is not in my language.  It's in English!  My windows, browser and o365 account are in french.  Why?

 

Thanks!

Copper Contributor

I have ticketed Email notification for each response, but not work for me and my colleague. what should I check when this happened?

Iron Contributor

I am trying to do the same thing. I have created in a Forms for Excel within SharePoint.     

 

I've ticked the box for Email notifications.   But nothing is happening when the form is compelted

Copper Contributor

Is there a way to add conditions for emails?  I am trying to trigger an email based on a responses.  For example, if choice a, b, or c are chosen, and email is sent out, but if choice d is chosen, no email is sent.

Iron Contributor

@ssbrown71

 

Flow can do that.   I'm just starting to learn to use Flow,  so I'm not able to explain how to do it yet.

 

I think your question is a good one though and highlights the need for some basic functionality of Flow to be added to forms

Copper Contributor

 It would be great if we could specify the email recipient for the form notification rather than just have it go to the form creator

Copper Contributor

Hi All,

I have created a quiz for people in my organization but all users are not in outlook 365. So i have chosen an option of anyone have the link can respond.

I wanted to record their email addressess. I have created a field to enter an email address and made it madatory. But how to ensure they will provide their correct email address. Some people have provided gmail accounts some have written i cannot provide and they submit the Quiz. My concern is that how i can validate that people only enter the correct email address and only enterprise email address,. Is there any way to do that.

 

Thanks,

 

Copper Contributor

I have recently created a form and enabled email notification, however, I am not receiving notification when someone fills out the form. Is there another setting I'm missing? 

Iron Contributor

@JPhillips1455   Is it a shared form within a group/team/sharepoint thing. >???    Email notifications don't work in that for me either.   

 

It is possible to create email notifications Using Flow.  It's not hard,  but initially it's tricky to learn something new.  

Copper Contributor
Hi All I want to convert our organization to using Forms instead of some of the other survey tools out there. The one feature we are missing to do this, is the functionality to keep reminding, by mail, all those included in the survey to complete their response/Form, if they have not done so already. Is there a way to do this using Forms or a combination of Forms and Flow? Thanks.
Copper Contributor

@Kathy Liu  How do I get a GROUP FORM to send emails to me when a new entry is submitted?

 

I have read all the posts here and I still don't get email when the form is submitted. I am the owner of the site and the author of the form.

 

I note that if I go to the forms site, the form is listed under Group Forms, but NOT under "my forms".

 

I tried to use FLOW to set up the notification, but the group form isn't selectable as part of the first step.

Copper Contributor

[update] - i changed nothing and sometime overnight the email feature started working. No idea why but the issue no longer exists.

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