Feb 05 2018 11:34 AM
We have a bookings site configured where the customer can't select an individual team member but is randomly assigned to an available team member. How does Bookings select the team member to assign? Is it random, is it alphabetically going to through the available team members and picking the first available team member or is there another algorithm behind this?
Aug 14 2018 07:51 PM
Wish someone could say... I'm trying out Microsoft Bookings as an alternative to another product which had Optimize for availability or Optimize for Equal Distribution options. This is important as in our implementation this can impact sales commissions. Some people expect it to be round robin (1,2,3,1,2,3,1,2,3) others expect it to be random but even.... the competitors optimize for equal distribution example above will hide the availability of a staff member if they got more bookings than the other staff members, which sounds like it could end up limiting options for customers.
From my testing so far it seems random? I've only tried a small sample though.
Is it random?
Sep 18 2018 11:53 AM
Can anyone help me understand how to sort/alphabetize the Staff list in Bookings?
Thank you!
Tammie
Jun 24 2019 11:08 AM
I too would like to know the answer to this question.
May 28 2020 01:14 PM
Jan 26 2022 10:36 AM
Does anyone have an answer or any experience with this? @Kreera House