We have a need to have the ability to block a customer from booking future appointments. The ideal functionality would be to have a checkbox on the customer record that can either be checked or unchecked allowing/blocking the customer from booking future appointments.  ... View more

Today, the calendar on the booking page of a service shows the current month. Would be great to have the possibility to force the calendar to show the month or select the day with the first/next available slot.   Alternatively, allow pre-selection of specific dates either by config or URI parameters of the service booking page.   ... View more

We'd like to be able to give some sort of overall introduction or explanation on the booking page. Please add a text field to the top of the page.  ... View more

Allow Customization of the Booking Page View: Month Overview vs. Available Dates. Add an option to allows to "Jump to first date" or "Show only available dates for the service". Instead of the month version, show only available dates for the respective service, ie in a table view (i.e. if the service has less than 10 dates available). Especially for single-date events it would be great to let the system automatically jump to the according date instead of requiring the user to scroll through the months on the booking page's calendar. Thanks for your consideration! ... View more

Myself and many of my clients would benefit from the ability to add parameters to a url to prepopulate fields in an MS Booking. This is incredibly beneficial and I hope this is not too tricky. It would be great for custom fields as well but at least for standard ones :) ... View more

Please give the option to hide bookings calendars from the GAL.  Multiple options are needed: >hide during creation by users. >hide by admins individually or in bulk.   >default org wide policy to control bookings in GAL ... View more

I do not really see the point in having a separate section called "Provide Additional Information" where I can only select from 2 options (Text field and Select). It would be nice to just have the option to include these fields.   If this is not possible then two things should be fixed for the custom fields: - Add a required * to the form field - Make the placeholder text editable   So this is what it currently looks like:   And what I want is this:       ... View more

Prevent the customer ability to manage their booking, when booking through the Self-Service page. We would like that the option "Let the customer manage their booking", if disabled on the service, remove the reschedule button on confirmation email, when the reservation is done on the self-service page. ... View more

I like the idea of "Buffer time your customers can't book". I like to give myself 15 minutes between appointments to go to the bathroom, check email, jot down notes from the previous meeting, drive to the next appointment, etc. However, when this option is turned on, the calendar entry shows the booked start time 15 minutes before when the customer actually booked. I either show up or call the customer 15 minutes before they are expecting me - bad form! My calendar should show the exact time the customer booked the appointment, not the time minus the buffered time. ... View more

There may be some cases where we do not want our customers to be able to reschedule a booking. Currently there is no way to remove the "change booking" and "cancel booking" from a) the booking confirmation page and b) the confirmation email (where there is the link to change the booking).    It would be great if there was an option to remove the possibility for customers to change or cancel their appointment and have it show up without those buttons (in the same way that it shows when as an admin I manually book an appointment for them).   This is especially important since there is a bug: if I give customers access to a specific service ONLY, they can of course only book an appointment for that service. Once they have booked, if they press on "cancel booking" they can see ALL THE SERVICES, and book a slot for any of them (which of course we do not want them to be able to do) ... View more

It would be beneficial if we could see all the appointments a customer has upcoming or past from the customer menu in the admin dashboard. ... View more

My team would find it beneficial to be able to set separate shading colors for different Services on our booking site to allow our end-user community to find the training session type they are looking for. For instance, single-user/small group sessions are shaded light blue, and large group sessions (eg:100+ users) be dark blue.  This way at a glance on the landing page users could session type they are looking for at a glance when organizations have dozens or more Services offered. ... View more

We are trying to use Bookings for user research.  We want to make sure that each appointment has a product, UX, and dev representation.  In our case, we are setting up services that relate to each scrum team, and then assigning members of those teams as staff to the services.  However, if any of those listed are available, it shows as an option for customers.  I'd like to only show customers available times when all staff members (or perhaps a subset) are available. ... View more

We use bookings for all of our appointment booking service, but have discovered that if no staff is selected for a given service, then it books the service with the first available staff on the top of the list (which is alphabetical, and cannot be changed).   So our staff whose names start with A and B get an overwhelming number of bookings, and our staff whose names begin with T and V get almost zero.   An ideal version of this system would evaluate who has the fewest appointments that day and assign it to them, or it could keep some kind of internal tally of how often it has assigned to each staff and try to be as equitable as possible. However, even randomly selecting one would be a better alternative at this point.    If no staff is selected, grab a random one from the list but not always the same staff. Anything to balance it out. ... View more

We only have the link to cancel or change the appointment in the confirmation email. So, if the customer deletes the confirmation email, it is impossible for him/her to cancel or modify the appointment by himself or herself. ... View more

Add all of the information entered at the point of booking on to the email confirmation sent to the member of staff. Currently the email states the service name, the time, and the name of the attendee.   Currently, staff have to find the appointment in their calendar and open this to see the entered information, such as phone number, message, and any custom fields. unfortunately this does cause things to be missed. ... View more

We run an after school care program and we are using Microsoft Bookings to handle the registration of attendees for when they need a space. The problem we are facing is if a family needs to book their child in for a couple days, or a whole week, they have to go through the process of filling in the form, including name, contact info etc five times, maybe even double that if there are two children. A feature where they could put their details in and then select what days (Plural) they want appointments on would go a long way to improving the user friendliness of this product and vastly improve its attractiveness to the HR staff. It would even help manage our regular children as we could go through and put their names in for the whole term and then let the parents remove them from the booking if they cancel a random day, freeing up a space for casuals to book in automatically. At the moment, the simplest way to handle our regular clients is to create an event for each day and then manually reduce the number of seats, which is a nightmare for the admin staff to keep track of when regular clients cancel their bookings. ... View more

I would like to add additional attendees to a meeting.  I have meetings with only one client at a time, and sometimes that client brings their spouse or a friend. I want all attendees to receive the invite and reminders.   If I increase the maximum number of attendees to 2, then 2 unrelated attendees could book the same time slot (which would be double booked).     As it stands currently, I can only add one attendee per time slot and a separate invite has to be manually sent out for the additional attendees.   Another use case would be adding additional staff to the meeting.   Thanks! ... View more

  Hi all,   We have a booking calendar set to be only accessed through people in our organization. Making some test, we have realized that once I'm logged into MS Bookings, I am able to make an appointment with any email (including other members emails) making possible to block a buddy calendar making several appointments if I want.   We need to avoid this scenario to start using MS Bookings. There are any way to set automatically the email in the appointment without the need of write it manually?   Best regards Luis ... View more