Jun 29 2017 02:11 AM - last edited on Nov 30 2021 09:08 AM by Allen
■Verification environment
[VM]
AD(domain)
ATAGW(domain)
ATACenter(workgroup)
[OS]
Windows Server 2016
■Issue
I recieved the error "The LDAP server is unavaliable."
■Try and error
I checked the following web site.
Troubleshooting the ATA error log
https://docs.microsoft.com/en-us/advanced-threat-analytics/troubleshooting-ata-known-errors
I found the following article in the web site.
System.DirectoryServices.Protocols.LdapException: The LDAP server is unavailable.
1.Verify that the user account used by ATA to connect to the Active Directory domain has read access to all the objects in the Active Directory tree.
2.Make sure that the domain controller is not hardened to prevent LDAP queries from the user account used by ATA.
Then I turned off fire wall, and use administrator of domain instead of the user that ATAgateway uses for active directory domain access.
But I can't solve this error.
Help me!
Jul 03 2017 11:18 PM