i'dd like to switch a users license from Microsoft 365 Business to Microsoft 365 E3. How should i approach this? Do i need to disconnect the user's device from AAD, or will his machine "see" the new active license and upgrade his Office Suite to ProPlus and upgrade his Windows from 10 Business to 10 Enterprise? Regards, Martijn
Effectively go into the user's account and simply select the new license at the same time as de-selecting the old license. Then hit Save/Apply/whatever and it will apply the license changes. I'd then suggest doing a Check for Updates in Office, hopefully it picks up the new license and installs any missing components. As for Windows - he'll have to run an upgrade process to get to Enterprise, it won't happen automatically like it does with Office.