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Missing Ribbon

%3CLINGO-SUB%20id%3D%22lingo-sub-86137%22%20slang%3D%22en-US%22%3EMissing%20Ribbon%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-86137%22%20slang%3D%22en-US%22%3E%3CP%3EIs%20the%20o365%20Ribbon%20not%20available%20on%20Gov%20Cloud%3F%20I%20think%20I%20should%20be%20seeing%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F17026i3B5F0BF8AC7C61E1%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Capture2.PNG%22%20title%3D%22Capture2.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20I%20am%20getting%20this%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F17025i6294A056869CDFAD%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Capture.PNG%22%20title%3D%22Capture.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Every%20frustrating.%20When%20I%20called%20support%20the%20support%20guy%20seemed%20to%20be%20surprised%20I%20didnt%20have%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-95367%22%20slang%3D%22en-US%22%3ERe%3A%20Missing%20Ribbon%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-95367%22%20slang%3D%22en-US%22%3E%3CP%3ENope.%20I%20called%20Microsoft%20and%20put%20in%20a%20Severity%20A%20ticket.%20I%20was%20bounced%20from%20Public%20to%20Gov%2C%20then%20I%20went%20through%20two%20techs.%20All%20in%20all%20it%20took%20about%207%20hours%20before%20they%20realized%20that%20it%20was%20not%20currently%20a%20feature%20available%20in%20Gov%20Defence%2FITAR%20dedicated%20cloud%20environment.%20The%20feature%20would%20be%20coming%20around%20October%20but%20they%20couldn't%20commit%20to%20that.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20going%20to%20try%20and%20create%20my%20own%20master%20page%20or%20even%20a%20solution%20to%20get%20something%20in%20there%20so%20we%20can%20at%20least%20get%20to%20site%20settings%20and%20other%20stuff.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-95309%22%20slang%3D%22en-US%22%3ERe%3A%20Missing%20Ribbon%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-95309%22%20slang%3D%22en-US%22%3E%3CP%3EWere%20you%20able%20to%20get%20this%20resolved%3F%20I%20can't%20imagine%20Office%20365%26nbsp%3Bbeing%20usable%20in%20such%20a%20state.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Joe Alonge
Occasional Contributor

Is the o365 Ribbon not available on Gov Cloud? I think I should be seeing 

Capture2.PNG

 

But I am getting this

 

Capture.PNG

 

very frustrating. When I called support the support guy seemed to be surprised I didnt have it.

2 Replies

Were you able to get this resolved? I can't imagine Office 365 being usable in such a state.

Nope. I called Microsoft and put in a Severity A ticket. I was bounced from Public to Gov, then I went through two techs. All in all it took about 7 hours before they realized that it was not currently a feature available in Gov Defence/ITAR dedicated cloud environment. The feature would be coming around October but they couldn't commit to that.

 

I am going to try and create my own master page or even a solution to get something in there so we can at least get to site settings and other stuff. 

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