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Microsoft Tech Community Getting Started Guide

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Highlighted
Community Manager
  1. How to sign in
  2. Selecting Communities to join
  3. Completing your profile & connecting social media profiles
  4. Managing Preferences, Subscriptions and Notifications
  5. Home Feed, Communities and Spaces
  6. Contributing to the Community
  7. Engaging with posts
  8. How to send a private message
  9. Subscribe to an RSS feed
  10. Contact us

 

Microsoft Mechanics Introduction Video

 

 

 

How to sign in

 

 

  1. Click 'Sign In' at the top right of the home page.
    Getting Started 1.PNG

  2. Enter in your email address and password. You can choose one of the below options:
    1. Use your Microsoft Account (MSA) which could be an @outlook.com; @live.com, @hotmail.com or other personal email address that you have set as a Microsoft account.
      OR
    2. Use the email address associated to your Office 365 or Azure account, which could be your work email address.

 

Selecting Communities to join

 

 

Open the Communities page by clicking on the 'Communities' tab in the navigation bar. Select at least one product or solution community to join. You can join more communities at any time.

2.png

 

If you’re a Microsoft Azure or Office customer, add our Organization ID (i.e. abby@companyname.com) associated to your Azure or Office 365 account.

3.png

Read and accept the terms and code of conduct, check the button to indicate you’ve done so, and then click register.

 

 

Completing your profile & connecting social media profiles

 

 

Changing an avatar

  1. Click on the default avatar at the top right of the navigation bar and select 'My Settings - Complete Profile'.
    createavatar.PNG

  2. Click the 'Avatars' tab.

  3. Click 'Upload an Avatar' to add your own photo.
    createavatar1.PNG

    Avatar badging rings
    You might notice some community members have colored rings around their avatars. This means they were awarded a specific badge. Here is a breakdown of each badging ring:
    • Blue ring - Microsoft Employee
      18.png
    • Red ring - Community Manager
      19.png
    • Green ring - MVP
      20.png

 

Create a bio 

  1. Click your avatar at the top right of the navigation bar and select “My Settings – Complete Profile”.
    9.png

  2. Click on 'Personal Information', under the Personal tab.

  3. Provide your organization’s name, your title, bio, and other details about yourself. When finished, click 'Save'.
    bio.PNG

 

Add social media accounts

You can also add your social media accounts to your profile in 'Personal Information', under the Personal tab.

  1. Click on 'Social Media Profiles'.
    SocMediaProfile.PNG

  2. Add URLs linking to your social media profiles, then click 'Save'.

 

Managing Preferences, Subscriptions and Notifications

Subscriptions to blogs and spaces enables you receive an email notification when a new blog or post has been published to what you are subscribed to. You will automatically be subscribed to topics you participate in. See the guidance below on managing subscriptions.

 

Setting Preferences

  1. You will automatically be subscribed to topics you participate in. To disable this, click on your avatar at the top right of the navigation bar and select 'My Settings – Complete Profile'.
    createavatar.PNG

  2. In the 'Preferences' Tab, deselect 'Automatically subscribe me to topics or reviews I participate in'.
    Screenshot (11).png

Manage Subscription Notifications

  1. Click on the 'Subscriptions & Notifications' tab.
  2. To customize notifications, click on 'Notification Settings'.
    Subscriptions and Notifications.PNG

 

Subscribe to Blogs or Spaces

You can also choose what blogs and spaces you would like to subscribe to.

  1. Within the blog or space, hover the drop-down arrow next to 'Options' or 'Conversations', and then click 'Subscribe' in the drop down list.
  2. To unsubscribe from a blog or space, hover the drop-down arrow next to 'Options' or 'Conversations', and then click 'Unsubscribe' in the drop down list.
    Screenshot (10).png

 

Home Feed, Communities and Spaces

Home Feed

The Home Feed shares activity based on your Communities and Spaces you join. You can filter Home Feed news by Popular, Newest, Experts and Unanswered.
home feed.PNG

 

Communities

Communities are platforms that share news, discussions, blogs and ideas about Microsoft Products and Solutions. You can become a member of the Communities that matter most to you. 

16.PNG

 

Spaces

Within each community are Spaces, which are subgroups of a community. They host discussion topics and ideas that relate to their Community.

Spaces.PNG

 

  • Favorite Spaces
    You can join and favorite Spaces most relevant to you, which will personalize your feed. Select Favorite Spaces by clicking on the heart in the right side of a Space's window.
    FavSpaces.png

    To see a list of your favorite Spaces, click on the heart in the top right of your screen. You no longer need to go into the community to get to your favorite community spaces.
    FavSpaces2.PNG

 

 

Contributing to the Community

How to ask a question

  1. Click on 'Communities' in the navigation bar.
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  2. Choose a community that best fits your question or idea.
    22.PNG

  3. Select a space within your community to pose your question or idea.
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  4. To start a conversation, click 'Start a New Conversation'.
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  5. Complete the subject and body sections of your conversation. Add pre-defined labels or create your own message tags on the far right. Click “Post” to publish your conversation.
    25.PNG

 

Engaging with posts

 

 

  • Like posts by clicking on the “thumbs-up” icon at the bottom of the post.

  • Share posts by clicking on the post and selecting a social sharing icon.
    26.PNG

  • Reply to a post directly in the feed, or clicking on the post ('Read More') for more response options.
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    • You can open a rich text editor to include graphics, hyperlinks, media and styling in a reply.
      1. Open the entire post (click, ‘Read More’).
        richtech reply.PNG

      2. Click ‘Reply’ to open the rich text editor. Selecting ‘Quick Reply’ will open the simple text response box.
        richtech reply2.PNG  richtech reply3.PNG

In the response editor, you can control your subscription to the thread, add tags, and upload relevant files. When you are finished, click “Post” to publish your response.

 

 

How to send a private message

 

 

  1. Click on the avatar or name of the member you want to private message.
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  2. Click 'Message'.

  3. Type in your subject, body and click send message.
    31.png

 

 

Subscribe to an RSS feed

 

 

  1. Find the space or conversation you want to subscribe to and click the top right drop down menu.
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  2. Click “Subscribe to RSS Feed.”

 

 

Contact us

 

Have community related questions? Reach out to us at TechCommunity@microsoft.com.

 

Have feedback or ideas for the community experience? Let us know in the Community Discussion space!