Really interesting question, I think a Microsoft Ignite session like this could be a good place to start, from last year and the included video:
In conversation - raising the next generation of IT pros as diversity and inclusion champions
I started watching and it's quite inspirational. There are more videos like this in the Diversity & Inclusion section. Some of the Microsoft edX courses might be worth sampling, which can be done at no cost, something like these
IT Support: Cloud Fundamentals
IT Support: Fundamentals
The Microsoft Service Adoption Specialist course I have recently started is really good and talks a lot about IT roles and responsibilities. It also goes into the skills required like marketing and communications, business acumen as well as areas like technical competence.
Hope some of these are of interest.