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finance305
Occasional Contributor
Hi, I have office pro plus 2016. When trying to open a query I get no response. I go to Data tab >get & transform > new query > from file > from workbook, and literally nothing happens. Can you help me with this? I do not know how to start a new question.
9 Replies

@finance305 are you on Windows or Mac?  Does this happen on any workbook or a specific one?

 

@Eric Patterson might know more

 

Cuong

Microsoft

 

@cuong  I am on windows. It happens with a new workbook and an existing one.

@Sergei Baklan when I go to Insert>Picture it does open the pop up window to select a picture. I am not sure I understand "Does double click works from file explorer to open Excel file?".

@finance305 

If in file explorer you double click on any file with xlsx extension is it opened by Excel or not?

image.png

 

@Sergei Baklan yes it is opened by excel.

@finance305 , I'd repair Office then.

 

Just interesting if other connectors open something.

image.png

@Sergei Baklan nothing under "new query" opens for me, not from a file, database etc.

 
Highlighted

@finance305 

In very first message you mentioned you have at least From File->From Workbook connector.

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