From time to time I receive private messages with this or that question. I'm sorry if I don't answer on all of them, but my priorities are
1) Do my main job
2) Comments/answers on community discussions if I can
3) Private messages
Time is limited.
I highly recommend to post your questions on community discussions. Here are a lot of great guys with deep expertise and knowledge, much more chances you have an answer if ask the community, not someone personally.
Another point, people who are visiting TechComm may find an answer on their questions as well browsing our discussions. No chances if questions are hiding within private correspondence.