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Office 365 excel stock data update

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windsurf001
Occasional Visitor

I am using Office365 Excel, stock data type function.  Recently, there is problem to update the stock data.  The refresh button doesn't work.  I called Microsoft support team and they could not find out what's the problem and asked me to check in this community!

Anyone has the similar problem?  Any idea what is the problem and how to solve it?  What is the purpose of providing the stock data type if updated price could not be retrieved?