Home

Ideas (preview) is coming white

%3CLINGO-SUB%20id%3D%22lingo-sub-914645%22%20slang%3D%22en-US%22%3EIdeas%20(preview)%20is%20coming%20white%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-914645%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20All%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help%20with%20the%20following%20-%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhenever%20I%20am%20clicking%20ideas%20(new%20AI%20feature%20of%20Excel)%2C%20the%20preview%20is%20becoming%20white.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20inputs%20will%20be%20appreciated.%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F137594iD9572AC64B044FFA%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Ideas.PNG%22%20title%3D%22Ideas.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-914645%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EBI%20%26amp%3B%20Data%20Analysis%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EIdeas%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EPower%20BI%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-914840%22%20slang%3D%22en-US%22%3ERe%3A%20Ideas%20(preview)%20is%20coming%20white%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-914840%22%20slang%3D%22en-US%22%3EHi.%20Is%20your%20file%20in%20xls%20format%3F%20if%20yes%2C%20then%20change%20to%20xlsx%20and%20it%20should%20work%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-914857%22%20slang%3D%22en-US%22%3ERe%3A%20Ideas%20(preview)%20is%20coming%20white%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-914857%22%20slang%3D%22en-US%22%3EHi%2C%20Thanks%20but%20the%20file%20is%20in%20xlsx%20format%20only.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-914859%22%20slang%3D%22en-US%22%3ERe%3A%20Ideas%20(preview)%20is%20coming%20white%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-914859%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F422482%22%20target%3D%22_blank%22%3E%40PascalKTeam%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-914884%22%20slang%3D%22en-US%22%3ERe%3A%20Ideas%20(preview)%20is%20coming%20white%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-914884%22%20slang%3D%22en-US%22%3EThen%20I%20don't%20know%2C%20sorry.%3CBR%20%2F%3EDo%20you%20have%20this%20problem%20in%20every%20file%20or%20only%20in%20this%20specific%20one%3F%3CBR%20%2F%3EHave%20you%20checked%20for%20updates%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-915028%22%20slang%3D%22en-US%22%3ERe%3A%20Ideas%20(preview)%20is%20coming%20white%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-915028%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F425648%22%20target%3D%22_blank%22%3E%40SHubham_Jain%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EPossible%20reason.%3C%2FP%3E%0A%3CP%3ECheck%20(in%20IE)%20Internet%20Options-%26gt%3BSecurity-%26gt%3BLocal%20intranet-%26gt%3BSites-%26gt%3BAdvanced%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3Band%20another%20Compatibility%20view%20settings.%3C%2FP%3E%0A%3CP%3EIf%20microsoft.com%20is%20in%20intranet%20zone%20Ideas%20doesn%E2%80%99t%20work%20with%20compatibility%20view.%20If%20microsoft.com%20is%20not%20in%20intranet%20zone%20compatibility%20view%20doesn%E2%80%99t%20matter.%3C%2FP%3E%0A%3CP%3ESo%2C%20uncheck%20compatibility%20view%20and%2For%20remove%20*.microsoft.com%20from%20intranet%20zone.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
SHubham_Jain
New Contributor

Hi All,

 

Please help with the following -:

 

Whenever I am clicking ideas (new AI feature of Excel), the preview is becoming white. 

 

Any inputs will be appreciated.

Ideas.PNG

5 Replies
Hi. Is your file in xls format? if yes, then change to xlsx and it should work
Hi, Thanks but the file is in xlsx format only.
Then I don't know, sorry.
Do you have this problem in every file or only in this specific one?
Have you checked for updates?

@SHubham_Jain 

Possible reason.

Check (in IE) Internet Options->Security->Local intranet->Sites->Advanced 

 and another Compatibility view settings.

If microsoft.com is in intranet zone Ideas doesn’t work with compatibility view. If microsoft.com is not in intranet zone compatibility view doesn’t matter.

So, uncheck compatibility view and/or remove *.microsoft.com from intranet zone.

 

Related Conversations
Tabs and Dark Mode
cjc2112 in Discussions on
46 Replies
Security Community Webinars
Valon_Kolica in Security, Privacy & Compliance on
13 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
29 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
Extentions Synchronization
Deleted in Discussions on
3 Replies