05-11-2018 10:54 PM
05-13-2018 04:58 PM
You may need to just add it to the Insert menu by Customizing the Ribbon.
Maybe try this and see if it works?
Best of luck!
05-13-2018 08:55 PM
I'm not sure what's happening with your subscription and I don't have the option either in my ProPlus.
Here's some info from the Microsoft site: https://support.office.com/en-ie/article/insights-in-excel-3223aab8-f543-4fda-85ed-76bb0295ffc4
It says it's still rolling out but that you as an Insider should get first offering if you are using the English version. If you're not using the English version then maybe that might be the cause.
Other than that, maybe someone else here knows something?
05-14-2018 12:57 AM
That functionality is distributed gradually. If you are on the build for which the functionality was announced that's not necessary you'll have it, maximum you may have that's that grey icon.
The only way is to wait till it'll be activated for your pool.
05-14-2018 03:56 AM
10-15-2018 05:27 AM
I'm having this same issue with a clients computer.
They are using ProPlus version of office 365 on the latest version "Version 1809 (Build 10827.20150)"
But when adding insights, it appears blank with no button to press.
Any help would be appreciated.
10-15-2018 07:57 AM
Do you mean you have empty white pane on the right without any information? And is that Insights icon or new Ideas icon https://support.office.com/en-us/article/ideas-in-excel-3223aab8-f543-4fda-85ed-76bb0295ffc4 ?
10-15-2018 08:56 AM
It's the same issue as the one Kevin had above in the screenshot which he squared in Red.
it's insight, it appears as a white box with no button in it.
10-15-2018 09:20 AM
Okay, thank you for the clarification.
Insights will be substituted on Ideas, but my understanding they are working the same way.
When you click on the icon it shall be no any buttons in the pane. If you have any data within the sheet, in the pane it will be suggestion for this and that graph to insert. If you have no data in the sheet, in the pane it'll be the message what Insight can't recognize your data.
If you have only white box without any information that most probably means Excel can't communicate with the server on Microsoft site. In general that's a bug if only your firewall doesn't block such connection. The only workaround I know is to add https://insights.microsoft.com to the list of trusted sites: Internet Explorer->Tools->Internet Options->Security->Trusted sites->Sites.
10-16-2018 09:50 AM
Peter, another option which could work in some situations if you unchek compatibility view in IE
04-10-2019 02:25 AM
@jawadmasood , Ideas is only for Office 365 subscribers, at least based on this https://support.office.com/en-us/article/ideas-in-excel-3223aab8-f543-4fda-85ed-76bb0295ffc4