I need help with figuring out how to write a formula. I have a spreadsheet with two columns containing data that I need to evaluate. The first column contains two dozen different department names. I want to search this column and if a row contains 1 of 5 specific departments I want to go to a second column that contains five rating scales (Strongly Agree, Agree, etc...), and if the row contain 2 specific rating scales I want to count it. I need a formula that finds multiple criteria in one column, and for true statements, looks in another column for multiple criteria, and counts the occurrences.
I've searched and tried sum(countfis, multiple countif,...nothing I've tried worked. Anyone have any ideas? Thank you in advance for your help.