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Microsoft

(This post is co-authored with Anya Novicheva, Program Manager, Microsoft 365)

 

Microsoft Intune is excited to announce support for FileVault full-disk encryption configuration on macOS devices. FileVault full-disk encryption (also known as FileVault 2) helps prevent unauthorized access to the information on macOS startup disks. With support for FileVault, Intune administrators can ensure startup disks are unreadable without the password on company managed devices, and they can recover personal keys on behalf of users on corporate devices from the Intune console. Device users can also securely recover their personal key at any time using Intune.

 

This release includes:

  • Personal recovery key rotation to help protect against unauthorized access using compromised keys. Intune administrators can rotate the personal recovery keys for company-managed encrypted Macs, and they may also configure how often to rotate the personal key.
  • Personal key escrow, providing a secure location for both end users and administrators to access the personal recovery key for company-managed encrypted Macs.

FV6.png

Get started

To set up FileVault on a managed macOS device that is not yet encrypted, the admin configures the FileVault settings located under the Endpoint Protection profile type within Device Configuration navigation of the Microsoft Intune administration console.

 

On the same settings page, the admin may enter a message to help the end user in case they forget their password and need to locate the recovery key. For example, they may provide information such as the location of the personal recovery key. This message is shown to end users on the login screen where they enter the personal recovery key instead of a password.

 

FV1.png

 

Key recovery

The end user may use the Microsoft Intune Company Portal website on any device to access their personal recovery key. Once they login to the web Company Portal, they can select their FileVault enabled macOS device from the device thumbnails, and click on Get recovery key. If the macOS device isn’t encrypted or it was encrypted prior to enrollment, they will not see a personal recovery key.

FV3.png

 

To help protect a device that might have had its key compromised or to prevent other types of security incidents, the Intune admin may perform a remote device action to rotate the personal recovery key on a corporate macOS device.  This is as simple as selecting the macOS device in the Intune console, and going to Recovery Keys > and then choosing to rotate the device’s personal recovery key.

 

If the device is not enrolled or not encrypted, Intune doesn’t have a key for that device and the action is grayed out (as in the screenshot below).

FV4.png

 

Reporting

Encryption Reporting is a powerful tool for security management across all devices in the modern workplace. The Intune admin can see reporting for all of their macOS devices from Devices > all devices > macOS device > Encryption Reporting. This report shows whether devices are ready to be encrypted or not, whether they were encrypted prior to being enrolled, and whether there are any errors during the encryption process. Intune admins can report on the disk encryption for Windows BitLocker and macOS FileVault from a single dashboard. Admins may also export the entire report to an Excel file where they can filter by OS type, encryption readiness, or status.FV5.png

 

Next steps

This feature is the latest in a series of innovations to simplify macOS management with Intune. This is a journey and we expect to add significant enhancements in future, based on your feedback and customer priorities. Administrators using Microsoft Intune can secure their entire workplace from a single place – not only Apple FileVault encryption but also mobile device encryption and Windows BitLocker.

 

Microsoft offers a variety of resources and support tools to help you in this journey. Plan your macOS management and deployment with online guides and tools from FastTrack, a service that’s included in your eligible Microsoft subscription at no additional cost. FastTrack provides customized guidance for onboarding and adoption, including access to Microsoft engineering expertise, best practices, tools, and resources so you can leverage existing resources instead of creating new ones.

 

More info and feedback

Learn how to get started with Microsoft Intune with our detailed technical documentation. Don’t have Microsoft Intune? Start a free trial or buy a subscription today!

 

As always, we want to hear from you! If you have any suggestions, questions, or comments, please visit us on our Tech Community page.

 

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8 Comments
Senior Member

Thank you for this feature! It is an important one.

 

However, while it works correctly for me in the most basic configuration, I'm having trouble with the "Disable prompt at sign out" option.

 

With that option enabled the profile that is delivered to my Macs is invalid. The Mac log shows "FileVault payload contains invalid prompting information which cannot be resolved"

 

Also, the ShowRecoveryKey option as documented in the Configuration Profile Reference needs to be added (see com.apple.MCX.FileVault2 payload). Currently when FileVault is enabled the user is told to "save this recovery key and keep it in a safe place." In an enterprise scenario with key escrow in Intune we do not want the user encouraged to write the key down (and potentially store it with the Mac).

 

I have opened Premier Support cases on both of these items.

Senior Member

I see that the "Disable prompt at sign out" issue is now listed as known in the docs and has a blog post.

 

Microsoft

@Max Manning Thank you for your comment! This is a known issue for FileVault configuration profiles on macOS devices. Learn more here https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Known-issue-for-FileVault-configurati.... Regarding the ShowRecoveryKey setting, this setting is configured in the background to always be set to true since end users can view their personal recovery keys anytime in the web Company Portal. 

Senior Member

I think you misunderstand about the purpose of ShowRecoveryKey in the FileVault2 configuration payload.

 

Here is the relevant part from Apple's reference:

ShowRecoveryKey: Set to false to not display the personal recovery key to the user after FileVault is enabled. Defaults to true.

 

My point is, we should not show the user the personal recovery key at all. I don't want the user to keep a copy of the key "in a safe place."

clipboard_image_0.png

 

Microsoft

@Max Manning Thank you for your feedback. The current architecture allows various ways for the end user to access their recovery key including from the Intune web Company Portal. 

Senior Member
Regular Contributor

Why is the RecoveryKey for the user not available via https://account.activedirectory.windowsazure.com/r#/profile like the keys for Windows 10 devices?

Microsoft

@Peter Klapwijk Thank you for your feedback! We currently don't have the FileVault recovery key there, but if this feature is important to you, you can share your interest through UserVoice - https://microsoftintune.uservoice.com/forums/291681-ideas