We are pleased to announce that the System Center 2012 Configuration Manager Support Center tool has been released and can be downloaded from the Microsoft Download Center http://www.microsoft.com/en-us/download/details.aspx?id=42645 .
If you have ever been frustrated by challenges with troubleshooting Configuration Manager client computers, System Center 2012 Configuration Manager Support Center was created with you in mind. Previously, when working with Microsoft Technical Support (or a support consultant) to address an issue with Configuration Manager clients, you would sometimes need to manually collect log files and other information to help support personnel to diagnose and address the issue. It was easy to accidentally omit a crucial log file, causing additional headaches for you and the support personnel who you were working with.
Support Center provides the following functionality:
Support Center also includes Configuration Manager Support Center Viewer, a tool that support personnel can use to open the bundle of files that you create using Configuration Manager Support Center.
You can provide feedback on this tool on the Connect site for Configuration Manager here: https://connect.microsoft.com/ConfigurationManagervnext .
Configuration Manager Resources
This posting is provided "AS IS" with no warranties and confers no rights.
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