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Teams and presence capabilities... more flexibility?

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Highlighted
Clay Beyer
New Contributor

One of the biggest challenges I feel we are going to face with Adopting Teams is the Presence capabilities. We currently use our phone system's Unified Presence capabilities. We have many, many options (all customizable) that our users can select as a status... On Home Visit, On Vacation, On-Site Meeting, Off-Site Meeting, On Break, Out Sick, Out of Town on Business, etc., etc.

 

There's also the capability to add some information to the status... On Home Visit (back by 3pm), On Vacation (Back April 24th). All of these status messages can be managed by our front desk staff as well, who have the ability to update other user's Presence if necessary.

 

Are their any plans for Teams to provide a more customized Unified Presence other than the generic, Available, Busy, Appear Away, etc.? Could their be something already added to Teams that maybe I am missing and have overlooked?

1 Reply
Solution
Hi @Clay Beyer,

There are several uservoices open for improved presence capability here

https://microsoftteams.uservoice.com/forums/555103-public?query=presence -

Microsoft are working on improving this aspect. Here are some examples:

1.) Integrated presence with Outlook contacts - working on it
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34132810-integrate-presence-in...

2.) lynclight for Microsoft Teams - Under Review
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35689261-blynclight-for-micros...

3.) Real time presence without 4 minute delays - working on it
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35486266-teams-presence-should...

4.) Phone presence in Teams - not picked up yet
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34037569-phone-presence-in-tea...

5.) Separate Status and Presence like Skype - not picked up yet
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/31243006-separate-status-and-p...

I would recommend,

1.) Raise what you think would be good as a Uservoice if its not already there
2.) Raise these points at the next Teams AMA here on the community on 14th February

Hope that helps and answers your question.

Best, Chris
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