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Touchpad scrolling trouble

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duquocminhquan
New Contributor

Hello everyone,
I have the Ms Edge Dev with lastest version installed on May 10th. Since some nearest versions which I do not remember, I've faced some troubles with the touchpad. When I used 2 fingers to scroll up and down, the cursor disappeared. Right after I touched the pad again to move the cursor, it showed the menu like i'd right-clicked on that point. In other windows (explorer, word,...) and even Chrome it didn't act like that. So I think that it may be an error. Do anyone got a solution ? Please let me know if I can fix it myself. 

9 Replies
I have tried this with the Touchpad (Synaptics) on my device on Edge Chromium Version 76.0.154.0 (Official build) canary (64-bit), and all works as expected. Scrolling is smooth with 2 fingers, and the pointer remains visible all the time. When I touch the Pad with one finger thereafter to move the mouse it moves as expected and does not do a Right-click Context Menu action. May I suggest you open your Touchpad settings and reset all to default and try again? Close Edge Chromium before you reset the settings and then re-open it to test.

@davequail Thanks you for your suggestion. I have tried to reinstall the latest Synaptic Driver but the problem still happens. It only disturbs me in Edge. On other applications it works well. I really don't know how to get rid of it

@davequail I just want to share with you that I've found the solution for my problem. This evening I've had some troubles with the projector when I was trying to connect by the HDMI port. After that I realized the Intel Graphic Driver is not working correctly on my Windows 10 Insider Build. I then tried to reinstall it manually with the driver downloaded from Intel's site. Now my touchpad's working perfectly again. So may be the display driver is still a cons in Windows 10 Insider, I think. Btw, thank you for your support.

Hi @duquocminhquan,

 

I don't have the Intel HD drivers in my system and still the above problems come. Whenever I'm scrolling using the two finger gesture of my touch pad the right click menu appears. I'm using the synaptics HID drivers and this problem is present from the time of installation of the edge dev. 

@duquocminhquan 

 

I've got the exact same issue on 78.0.262.0

 

I've tried upgrading Intel Graphic Drivers. That seemed to be a quick fix, until I rebooted my laptop and... Back at it again. It's really frustrating. Plus, navigating PDF is a complete mess. Once I scroll, the document gets to like 1% zoom on its own. 

@Gabriele_Rizzo

 

SAme issue 

I'm having the exact same issue on my HP Envy X360. Secondary menu opens when fingers resting on Touchpad or when completing scrolling movements. The right-click menu just pops-up. 

 

It's NOT a driver or Touchpad issue because it is only happening on Edge Dev.  The bug does not appear in Chrome, Edge (regular version), or Firefox, and does not appear in any "non-browser" app.  BUT, it also appears in Edge Canary and Beta issues, so THIS IS AN EDGE ISSUE. Edge is not playing nicely with HP touchpads on Windows 10 

@amswitzer 

I am having exactly the same issue on my HP Envy x360 with Synaptics touch pad (Driver 19.5.35.41). 

I have tried uninstalling/re-installing touch pad drivers, different versions etc etc.. but the issue persists.

As others stated, this is only an issue with Insider Edge (Chrome based Edge), other browsers and apps work 100% OK.

Looking forward to a fix because I love using the new Edge on my other devices, I'm going to switch back to Google Chrome on this laptop until it gets fixed :(

@Brendan_D 

 

Seems like we all have HP here...

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