Home

New "Pdf reader is disabled" message

%3CLINGO-SUB%20id%3D%22lingo-sub-771729%22%20slang%3D%22en-US%22%3ENew%20%22Pdf%20reader%20is%20disabled%22%20message%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-771729%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EI'm%20working%20with%20new%20build%26nbsp%3B%3CSPAN%3E77.0.223.0%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3ENow%2C%20when%20we%20enable%20the%20option%20%22Always%20open%20pdf%20files%20externally%22%20in%20sites%20permissions%2C%20there%20is%20this%20new%20message%26nbsp%3B%22Pdf%20reader%20is%20disabled%22.%20If%20we%20click%20on%20%22Download%20file%22%20file%20is%20downloaded%20and%20appears%20on%20bottom%20of%20the%20screen%20with%20a%20link%20%22open%20file%22.%20So%20far%20so%20good.%3C%2FP%3E%0A%3CP%3EThe%20problem%20is%20if%20we%20click%20on%20%22open%20file%22%2C%20the%26nbsp%3B%22Pdf%20reader%20is%20disabled%22%20message%20appears%20again%20and%20user%20has%20to%20browse%20manually%20in%20his%20folders%20to%20open%20the%20file%20(see%20picture%20bellow).%3C%2FP%3E%0A%3CP%3EI%20think%20this%20can%20be%20a%20little%20confusing%20for%20users.%20Is%20that%20possible%20that%20when%20we%20click%20on%20%22open%20file%22%20the%20file%20is%20opened%20automatically%20with%20default%20pdf%20reader%20in%20Windows%20%3F%20Or%20may%20be%20this%20is%20by%20design%20%3F%3C%2FP%3E%0A%3CP%3EAlso%20is%20that%20possible%20to%20let%20user%20choice%20to%20disable%20this%20message%20and%20let%20him%20download%20immediately%20the%20pdf%20(maybe%20add%20a%20%22don't%20show%20again%20checkbox)%20%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F124313i15078E1719C9B356%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22reader.JPG%22%20title%3D%22reader.JPG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThank%20you%2C%3C%2FP%3E%0A%3CP%3EYohan%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-771814%22%20slang%3D%22en-US%22%3ERe%3A%20New%20%22Pdf%20reader%20is%20disabled%22%20message%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-771814%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F381490%22%20target%3D%22_blank%22%3E%40yohan57%3C%2FA%3E%26nbsp%3B-%20It%20appears%20something%20is%20not%20right%20here%2C%20I%20am%20also%20seeing%20this%20behavior.%20I've%20submitted%20a%20bug%20with%20PDF%20settings%20and%20passed%20the%20feature(s)%20request%20mentioned.%3C%2FP%3E%3C%2FLINGO-BODY%3E
yohan57
Microsoft

Hi,

 

I'm working with new build 77.0.223.0

Now, when we enable the option "Always open pdf files externally" in sites permissions, there is this new message "Pdf reader is disabled". If we click on "Download file" file is downloaded and appears on bottom of the screen with a link "open file". So far so good.

The problem is if we click on "open file", the "Pdf reader is disabled" message appears again and user has to browse manually in his folders to open the file (see picture bellow).

I think this can be a little confusing for users. Is that possible that when we click on "open file" the file is opened automatically with default pdf reader in Windows ? Or may be this is by design ?

Also is that possible to let user choice to disable this message and let him download immediately the pdf (maybe add a "don't show again checkbox) ?

 

reader.JPG

 

Thank you,

Yohan

 

1 Reply

Thanks @yohan57 - It appears something is not right here, I am also seeing this behavior. I've submitted a bug with PDF settings and passed the feature(s) request mentioned.

Related Conversations
Tabs and Dark Mode
cjc2112 in Discussions on
46 Replies
Extentions Synchronization
Deleted in Discussions on
3 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
30 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
Security Community Webinars
Valon_Kolica in Security, Privacy & Compliance on
13 Replies