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Latest Edge Dev immediately closes on start.

%3CLINGO-SUB%20id%3D%22lingo-sub-676275%22%20slang%3D%22en-US%22%3ERe%3A%20Latest%20Edge%20Dev%20immediately%20closes%20on%20start.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-676275%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F356065%22%20target%3D%22_blank%22%3E%40elastep%3C%2FA%3E%26nbsp%3BYes%2C%20and%20all%20the%20files%20mentioned%20in%20the%20event%20log%20are%20immediately%20deleted%20as%20soon%20as%20the%20browser%20crashes%2C%20so%20no%20way%20for%20me%20to%20attach%20them.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-675866%22%20slang%3D%22en-US%22%3ELatest%20Edge%20Dev%20immediately%20closes%20on%20start.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-675866%22%20slang%3D%22en-US%22%3E%3CP%3EEdge%20Window%20blinks%20and%20the%20browser%20closes%20in%20less%20then%20a%20second.%3C%2FP%3E%3CP%3EIs%20there%20any%20way%20I%20can%20start%20in%20a%20safe%20mode%3F%20May%20be%20more%20detailed%20logs%3F%3C%2FP%3E%3CP%3EHere's%20what%20I%20get%20from%20the%20event%20log%3A%3C%2FP%3E%3CP%3EFault%20bucket%201396845312108827801%2C%20type%205%3CBR%20%2F%3EEvent%20Name%3A%20crashpad_exp%3CBR%20%2F%3EResponse%3A%20Not%20available%3CBR%20%2F%3ECab%20Id%3A%200%3C%2FP%3E%3CP%3EProblem%20signature%3A%3CBR%20%2F%3EP1%3A%20msedge.exe%3CBR%20%2F%3EP2%3A%2076.0.176.1%3CBR%20%2F%3EP3%3A%20msedge.dll%3CBR%20%2F%3EP4%3A%2076.0.176.1%3CBR%20%2F%3EP5%3A%201041665%3CBR%20%2F%3EP6%3A%20browser%3CBR%20%2F%3EP7%3A%200x80000003%3CBR%20%2F%3EP8%3A%200%3CBR%20%2F%3EP9%3A%3CBR%20%2F%3EP10%3A%3C%2FP%3E%3CP%3EAttached%20files%3A%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CUsers%5Cname%5CAppData%5CLocal%5CTemp%5C9e824695-aee6-4213-85dd-67f0f736c58b_crashinfo.txt%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CUsers%5Cname%5CAppData%5CLocal%5CMicrosoft%5CEdge%20Dev%5CUser%20Data%5CCrashpad%5Creports%5C9e824695-aee6-4213-85dd-67f0f736c58b.dmp%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CTemp%5CWER8C15.tmp.WERInternalMetadata.xml%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CTemp%5CWER8C35.tmp.xml%3CBR%20%2F%3EWPR_initiated_DiagTrackMiniLogger_OneTrace%20User%20Logger%202019065%201%20Event%20Collector_0_inject.etl%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CUsers%5C%5CAppData%5CLocal%5CTemp%5CWER8C85.tmp.etl%3CBR%20%2F%3EWPR_initiated_DiagTrackMiniLogger_WPR%20System%20Collector_inject.etl%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CUsers%5Cname%5CAppData%5CLocal%5CTemp%5CWER8C86.tmp.etl%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CTemp%5CWER8C83.tmp.csv%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CTemp%5CWER8CA3.tmp.txt%3C%2FP%3E%3CP%3EThese%20files%20may%20be%20available%20here%3A%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CReportArchive%5CCritical_msedge.exe_cebda5a7e9f51baaf97b64673507d6c32228ec3_00000000_a67e4a90-8884-493d-ba7b-bcb3bd8d6f64%3C%2FP%3E%3CP%3EAnalysis%20symbol%3A%3CBR%20%2F%3ERechecking%20for%20solution%3A%200%3CBR%20%2F%3EReport%20Id%3A%20a67e4a90-8884-493d-ba7b-bcb3bd8d6f64%3CBR%20%2F%3EReport%20Status%3A%202147487744%3CBR%20%2F%3EHashed%20bucket%3A%20e390d2c994b04c97536297691a6a9499%3CBR%20%2F%3ECab%20Guid%3A%200%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFiles%20mentioned%20in%20this%20log%20get%20deleted%20as%20soon%20as%20the%20browser%20crashes%20(basically%20at%20once)%2C%20so%20I%20cannot%20grab%20them%20to%20attach%20here.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-678522%22%20slang%3D%22en-US%22%3ERe%3A%20Latest%20Edge%20Dev%20immediately%20closes%20on%20start.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-678522%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20issue%20here.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CPRE%3EFault%20bucket%20%2C%20type%200%3CBR%20%2F%3EEvent%20Name%3A%20crashpad_exp%3CBR%20%2F%3EResponse%3A%20Not%20available%3CBR%20%2F%3ECab%20Id%3A%200%3CBR%20%2F%3E%3CBR%20%2F%3EProblem%20signature%3A%3CBR%20%2F%3EP1%3A%20msedge.exe%3CBR%20%2F%3EP2%3A%2076.0.176.1%3CBR%20%2F%3EP3%3A%20msedge.dll%3CBR%20%2F%3EP4%3A%2076.0.176.1%3CBR%20%2F%3EP5%3A%201041665%3CBR%20%2F%3EP6%3A%20browser%3CBR%20%2F%3EP7%3A%200x80000003%3CBR%20%2F%3EP8%3A%200%3CBR%20%2F%3EP9%3A%20%3CBR%20%2F%3EP10%3A%3CBR%20%2F%3E%3CBR%20%2F%3EAttached%20files%3A%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CTemp%5CWERA6A8.tmp.WERInternalMetadata.xml%3CBR%20%2F%3E%3CBR%20%2F%3EThese%20files%20may%20be%20available%20here%3A%3CBR%20%2F%3E%5C%5C%3F%5CC%3A%5CProgramData%5CMicrosoft%5CWindows%5CWER%5CReportQueue%5CCritical_msedge.exe_cebda5a7e9f51baaf97b64673507d6c32228ec3_00000000_5eec9a64-1819-48f9-a3c7-25df3f06f425%3CBR%20%2F%3E%3CBR%20%2F%3EAnalysis%20symbol%3A%20%3CBR%20%2F%3ERechecking%20for%20solution%3A%200%3CBR%20%2F%3EReport%20Id%3A%205eec9a64-1819-48f9-a3c7-25df3f06f425%3CBR%20%2F%3EReport%20Status%3A%20100%3CBR%20%2F%3EHashed%20bucket%3A%20%3CBR%20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elastep
New Contributor

Edge Window blinks and the browser closes in less then a second.

Is there any way I can start in a safe mode? May be more detailed logs?

Here's what I get from the event log:

Fault bucket 1396845312108827801, type 5
Event Name: crashpad_exp
Response: Not available
Cab Id: 0

Problem signature:
P1: msedge.exe
P2: 76.0.176.1
P3: msedge.dll
P4: 76.0.176.1
P5: 1041665
P6: browser
P7: 0x80000003
P8: 0
P9:
P10:

Attached files:
\\?\C:\Users\name\AppData\Local\Temp\9e824695-aee6-4213-85dd-67f0f736c58b_crashinfo.txt
\\?\C:\Users\name\AppData\Local\Microsoft\Edge Dev\User Data\Crashpad\reports\9e824695-aee6-4213-85dd-67f0f736c58b.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C15.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C35.tmp.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 2019065 1 Event Collector_0_inject.etl
\\?\C:\Users\\AppData\Local\Temp\WER8C85.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\name\AppData\Local\Temp\WER8C86.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C83.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8CA3.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_msedge.exe_cebda5a7e9f51baaf97b64673507d6c32228ec3_00000000_a67e4a90-8884-493d-ba7b-bcb3bd8d6f64

Analysis symbol:
Rechecking for solution: 0
Report Id: a67e4a90-8884-493d-ba7b-bcb3bd8d6f64
Report Status: 2147487744
Hashed bucket: e390d2c994b04c97536297691a6a9499
Cab Guid: 0

 

 

Files mentioned in this log get deleted as soon as the browser crashes (basically at once), so I cannot grab them to attach here.

6 Replies

Same issue here.

 

Fault bucket , type 0
Event Name: crashpad_exp
Response: Not available
Cab Id: 0

Problem signature:
P1: msedge.exe
P2: 76.0.176.1
P3: msedge.dll
P4: 76.0.176.1
P5: 1041665
P6: browser
P7: 0x80000003
P8: 0
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6A8.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_msedge.exe_cebda5a7e9f51baaf97b64673507d6c32228ec3_00000000_5eec9a64-1819-48f9-a3c7-25df3f06f425

Analysis symbol:
Rechecking for solution: 0
Report Id: 5eec9a64-1819-48f9-a3c7-25df3f06f425
Report Status: 100
Hashed bucket:
Cab Guid: 0

 

I actually managed to fix it. Go to your Edge profile folder, rename it to something else. Start the browser. This time it should not crash. Close the browser. Delete the profile folder that was created. Rename the original folder with profile back. Start the browser again. Works!
Solution
The browser does not close itself when using a new profile. However, when I switch back to my existing "User Data" folder the issue persists.
So I renamed the "Default" folder in "%LOCALAPPDATA%\Microsoft\Edge Dev\User Data" and started the browser. No crash, but also none of my favs/extensions/etc. Closed out and removed the newly-created Default folder, renamed the original Default folder and no crash! All my stuff is back, with the exception of as sync error which I resolved by signing out & back in again.

Thanks @elastep!
Bad thing is 1% of users will repeat these steps and 99% will just switch to chrome... No interest from devs at all...

@jzemlaNo go for me with the latest Edge build. Tried your trick, but still crashes with the old renamed Default folder. I did get zero crashes with the new Default folder, but now I have to recreate all my favorites.

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