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LastPass... cannot connect to its server and gives a network error

%3CLINGO-SUB%20id%3D%22lingo-sub-488554%22%20slang%3D%22en-US%22%3ELastPass...%20cannot%20connect%20to%20its%20server%20and%20gives%20a%20network%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-488554%22%20slang%3D%22en-US%22%3E%3CP%3E1-%20Make%20sure%20your%20LastPass%20extension%20is%20logged%20out%3C%2FP%3E%3CP%3E2-%20Login%20to%20LastPass%3C%2FP%3E%3CP%3E3-%20Expected%20result%3A%20we%20are%20logged%20in%20and%20the%20extension%20connects%20with%20the%20LastPass%20servers%3C%2FP%3E%3CP%3E4-%20Result%3A%20You%20are%20logged%20in%20but%20the%20extension%20cannot%20talk%20to%20the%20servers.%20Error%20message%3A%20An%20error%20occurred%20while%20attempting%20to%20contact%20the%20server.%20Please%20check%20your%20Internet%20connection.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20I%20have%20checked%3A%3C%2FP%3E%3CP%3EMy%20internet%3A%20works%20fine%3C%2FP%3E%3CP%3EFirewall%3A%20LastPass%20has%20all%20the%20authorizations%3C%2FP%3E%3CP%3EOther%20apps%3A%20Edge%20Classic%2C%20Brave%2C%20Vivaldi%20and%20Chrome%20have%20no%20difficulties%20connecting%20to%20its%20servers.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-714591%22%20slang%3D%22en-US%22%3ERe%3A%20LastPass...%20cannot%20connect%20to%20its%20server%20and%20gives%20a%20network%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-714591%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F316442%22%20target%3D%22_blank%22%3E%40NicolSD%3C%2FA%3E%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%0A%3CP%3EThanks%20for%20reaching%20out%20to%20the%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CA%20href%3D%22https%3A%2F%2Fwww.microsoftedgeinsider.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3EMicrosoft%20Edge%20Insider%3C%2FA%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Eteam%20for%20support.%20We%20just%20wanted%20to%20let%20you%20know%20that%20we're%20on%20it!%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThe%20issue%20you%20reported%20is%20known%20to%20us%2C%20and%20we're%20working%20to%20get%20it%20fixed.%20Hopefully%2C%20you%E2%80%99re%20happy%20with%20the%20outcome.%20If%20not%2C%20simply%20reply%20to%20this%20message.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EIf%20you%20have%20any%20other%20questions%2C%20don't%20hesitate%20to%20reach%20out.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EIn%20the%20meantime%2C%20if%20you%20want%20to%20learn%20more%2C%20check%20out%20other%20pages%20on%20our%20forums%20at%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FMicrosoftEdgeInsider%2Fct-p%2FMicrosoftEdgeInsider%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FMicrosoftEdgeInsider%2Fct-p%2FMicrosoftEdgeInsider%3C%2FA%3E.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EGabriel%3C%2FP%3E%3C%2FLINGO-BODY%3E
NicolSD
Regular Contributor

1- Make sure your LastPass extension is logged out

2- Login to LastPass

3- Expected result: we are logged in and the extension connects with the LastPass servers

4- Result: You are logged in but the extension cannot talk to the servers. Error message: An error occurred while attempting to contact the server. Please check your Internet connection.

 

What I have checked:

My internet: works fine

Firewall: LastPass has all the authorizations

Other apps: Edge Classic, Brave, Vivaldi and Chrome have no difficulties connecting to its servers. 

1 Reply

@NicolSD 

Thanks for reaching out to the Microsoft Edge Insider team for support. We just wanted to let you know that we're on it!

 

The issue you reported is known to us, and we're working to get it fixed. Hopefully, you’re happy with the outcome. If not, simply reply to this message.

 

If you have any other questions, don't hesitate to reach out.

 

In the meantime, if you want to learn more, check out other pages on our forums at https://techcommunity.microsoft.com/t5/MicrosoftEdgeInsider/ct-p/MicrosoftEdgeInsider.

 

Gabriel

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