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Edge can't use the mic in the Google Translate page

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NicolSD
Regular Contributor

Edge Canary and Dev don't seem to know how to use a microphone. I tried the following steps both on a workstation connected to a Logitech's Brio webcam's microphone, and a Surface Pro 4 using the built-in microphone.

 

1- Go to Google's translate page www.translate.google.com

2- Select a language to translate from
3- Click on the microphone icon in box for the language of originAnnotation 2019-05-14 223830.jpg

4- Authorize access to mic if requested then start speaking when prompted
5- Expected result: Edge uses the mic to listen to what I say
6- What's happening: Edge doesn't pick up anything from the mic.

 

Google Chrome has no difficulty using Brio's microphone nor the Surface Pro 4's. Windows' Voice recorder also has no difficulty using the same mic.

12 Replies

@NicolSD 

The mic works for me when I use Skype on the Canary build.

 

Not the same as what your doing, but it picks up and uses my webcams mic(Logitech  C270) using Windows default drivers for mic & video as there are problems with using the Logitech drivers and running Core Isolation - Memory Integrity, probably Logitech won't update their certificates for it;)

 

So try using the default drivers for your mic.

Device manager

find driver(Audio inputs outputs)

select update driver

select browse computer

select let me pick

select default "Audio inpoint"Image 003.pngAudio Endpoint

 

 

@Cliff_S I checked my driver and it is not signed by Logitech but by Microsoft. It uses the Generic USB Audio Device. The driver provider is Microsoft and the driver date is 2019-05-08. My Surface Pro 4 has the same problem using its own microphone.

@NicolSD 

Try the Skype online(if you have a Skype account): https://web.skype.com/

and use the Echo / Sound Test service call, and see if that works.

web.skype.com works fine. Try google.translate.com and see if your mic works.

@NicolSD 

Ok, after I remembered to allow the mic, I tested both in Chrome and Canary Edge.

It worked in Chrome, but not in Edge.

 

Sorry I couldn't help, but at least confirm the bug.

Maybe it has something to do with the User agent string the translator expected?

I don't know.

@Cliff_S Confirming the bug is just as important at this point in the process. It gives Microsoft an idea of the extent of the problem.

@NicolSD Just to confirm, I've tried with other websites, like https://webcammictest.com/check-microphone.html and they all seems to work fine. The issue only happens with https://translate.google.com/

@cbomtempo 

I sent Google feedback including the information from edge://version/

@NicolSD 

I also have this issue with Google voice search (the mic icon on the right of the search box).

And Duolingo when taking questions needing mic input.

I've tried two computers and they both don't work, but they do work with Google Chrome.

 

I'm guessing it's not the issue with Google, but something with Microsoft Edge itself.

It seems like the browser has no problem receiving the mic input, but it couldn't process it or send it to the server.

 

@NicolSD 

I did some more troubleshooting.

I just tested the Windows key + <H> hot key function (Text to speech) and that works.

But using the OS's embedded controls; isn't the same as using the sites embedded controls.

 

Still it's an option/work around until this gets fixed.

Specially if one has a gaming mouse that can use macros.

@Cliff_S Good job, Cliff, except that it only listens for English. With Google's translate mic, you can speak in a foreign language.

@NicolSD You're right, and it really is an issue for me while learning a foreign language with Duolingo. I believe it will also be a problem for some people who need to use voice input, but Windows' speech-to-text doesn't support their native language.

 

We're in dev channel version 76.0.172.0 now, and this problem still persists.

I did a bit of testing and find out the problem isn't about mic input, but about voice recognition.

For example, if you use an online voice recorder, like the service below, it does work and record your voice:

https://online-voice-recorder.com/

 

But when you use any voice recognition service, like Google voice search, Google Translate or the speech to text service below, it doesn't work:

https://speechnotes.co/

 

Both the links above work fine in Google Chrome. I tried changing Edge's user agent to Chrome, and it still doesn't work.

Let's hope Microsoft will fix this issue before the stable version comes out.

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