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Graph (people search API) is not returning results for specific user

%3CLINGO-SUB%20id%3D%22lingo-sub-455577%22%20slang%3D%22en-US%22%3EGraph%20(people%20search%20API)%20is%20not%20returning%20results%20for%20specific%20user%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-455577%22%20slang%3D%22en-US%22%3E%3CP%3E%22people%20relevant%20to%20a%20topic%22%20in%20Microsoft%20Graph%20is%20not%20working%20all%20of%20a%20sudden%20for%20one%20of%20the%20users%20(Global%20admin).%20It%20was%20working%20fine%20till%20last%20week%20and%20it%20is%20giving%20null%20value.%3C%2FP%3E%3CP%3E%7B%20%22%40odata.context%22%3A%20%22%3CA%20href%3D%22https%3A%2F%2Fgraph.microsoft.com%2Fv1.0%2F%24metadata%23users('954d5594-ae60-43db-bd53-aed1fb7899a3')%2Fpeople%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgraph.microsoft.com%2Fv1.0%2F%24metadata%23users('954d5594-ae60-43db-bd53-aed1fb7899a3')%2Fpeople%3C%2FA%3E%22%2C%20%22value%22%3A%20%5B%5D%20%7D%3C%2FP%3E%3CP%3EIt%20is%20working%20fine%20with%20all%20other%20users%20in%20the%20tenant.%3C%2FP%3E%3CP%3EWe%20did%20promote%20one%20of%20the%20users%20to%20Global%20admin%20but%20it%20worked%20fine%20as%20expected.%20We%20also%20raised%20a%20ticket%20with%20MS%20Support%20from%20Office%20365%20portal%20and%20they%20ran%20few%20checks%20for%20that%20user%20and%20not%20able%20to%20figure%20out.%20Based%20on%20the%20latest%20communication%20with%20MS%20Support%2C%20it%20seems%20like%20there%20is%20no%20dedicated%20team%20to%20handle%20these%20kinds%20of%20issues.%3C%2FP%3E%3CP%3Ewe%20are%20trying%20from%20Graph%20explorer%20itself.%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgraph.microsoft.com%2Fv1.0%2Fme%2Fpeople%2F%3F%24search%3D%26quot%3Btopic%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgraph.microsoft.com%2Fv1.0%2Fme%2Fpeople%2F%3F%24search%3D%22topic%3C%2FA%3E%3A%20contoso%22%3C%2FP%3E%3CP%3EI%20expect%20some%20values%20but%20it%20gives%20only%20the%20below%20value%20for%20all%20the%20topics.%3C%2FP%3E%3CP%3E%7B%20%22%40odata.context%22%3A%20%22%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgraph.microsoft.com%2Fv1.0%2F%24metadata%23users('%26lt%3B%26gt%3B')%2Fpeople%3C%2FA%3E%22%2C%20%22value%22%3A%20%5B%5D%20%7D%3C%2FP%3E%3CP%3ECan%20someone%20please%20help%20connect%20with%20the%20right%20team%20in%20MS%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-455577%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAPI%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EDeveloper%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Egraph%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Epeople%20API%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
madhantce
Occasional Contributor

"people relevant to a topic" in Microsoft Graph is not working all of a sudden for one of the users (Global admin). It was working fine till last week and it is giving null value.

{ "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#users('954d5594-ae60-43db-bd53-aed1fb7899a3')/people", "value": [] }

It is working fine with all other users in the tenant.

We did promote one of the users to Global admin but it worked fine as expected. We also raised a ticket with MS Support from Office 365 portal and they ran few checks for that user and not able to figure out. Based on the latest communication with MS Support, it seems like there is no dedicated team to handle these kinds of issues.

we are trying from Graph explorer itself.

https://graph.microsoft.com/v1.0/me/people/?$search="topic: contoso"

I expect some values but it gives only the below value for all the topics.

{ "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#users('<>')/people", "value": [] }

Can someone please help connect with the right team in MS?

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