Kaizala Language Issue: changing from English to Spanish

MVP
  • Description of the issue encountered: When downloading Kaizala App in English and updating the language it won´t work at all.
  • Language affected: Spanish
  • Issue  - Menu still in EnglishIssue - Menu still in Englishchoose languagechoose languagesettings menu updated correctlysettings menu updated correctly
  • Screenshot of the issue (attached)
  • Steps to reproduce the issue: 
    • 1. Download from Google Play
    • 2. Go to Settings
    • 3. Tap on Languagge
    • 4. Select Spanish as preferred language
    • 5. Go to main menu
    • 6. App still in English as main language
  • Platform: Android
  • Kaizala Mobile Version #1.1.0002.1113
3 Replies

Hi @Dave Rendón

We will investigate this and get back to you via our competition dashboard. Thanks for reporting it! Staff 

Hi @Dave Rendón

 

Have you closed and restarted the app after changing language setting? Kaizala requires restarting the app in order for language switch to take effect.

 

Best regards,

Kazuki Sawanoi

Hello @Kazuki Sawanoi, updated the app and after restarting the phone it worked out