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Just closing the loop on a previous post in case it helps anyone looking to do something similar...

Recently, our organization was looking for ways to expedite our internal Organization Announcements process.

Old Process:

1. Manager completing a form in S

... Read More
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1 Reply

Also, this is what a post looks like using Flow.

Tip: Check for extra spaces in your flow (this causes it to fail). Also, if you use caps in your keywords make sure to le

... Read More

Just closing the loop on a previous post in case it helps anyone looking to do something similar...

Recently, our organization was looking for ways to expedite our internal Organization Announcements process.

Old Process:

1. Manager completing a form in S

... Read More
9 Views
0 Reply

Yammer's admin panel includes the option to monitor for keywords, and kick out alerts when they appear in posts.

 

(Teams connectors also can pull posts with keywords using connectors, but limited by user access rights.)

 

Question: would people be willing to

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67 Views
2 Replies

lame
stupid
hate
SSN
racist
has created the
sharepoint
yammer
onedrive
it central
(also several of the 7 dirty words you can't say on television)

 

IT Central is the IT info site o

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We don't monitor keywords either, but maybe we should! Looking forward to seeing examples.

While replicating an issue in Yammer with our team, @Tom Kretzmer suggested a hack for users that want a Yammer group but no O365 resources. Create the group as private/unlisted so that no connected groups are attached. Then revert the group back to publi

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138 Views
1 Reply

Unfortunately it doesn't work anymore

Hi all,

 

I've been informed that our EC (excecutive council) members are interested in Yammer. As I prepare for this meeting I have a few ideas on how our own leadership could use Yammer. I was wondering if anyone else has experienced tangible success stor

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871 Views
19 Replies

I wanted to update this post with a best use case template that worked for us. Due to our organization's confidentiality policies I can't fully share the specifics of the

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Hi Lillian - I also think about the simple first steps of 'what are you working on'. Leaders can easily be supported to post a weekly update, sharing what they're working... Read More

First of all, I AM SO EXCITED FOR YOU! This is tremendous progress and I am so happy! I can't WAIT to catch up at Ignite about it! OK, so here's another piece to add to t

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Great ideas! At Microsoft we have a Yammer group titled "CEO Connection". Once a month Satya does a Q&A (like a YamJam, but recorded so that employees can watch at anytim

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Some execs may also appreciate the opportunity to browse the community to "get the pulse" of what employees are talking about and what concerns them (this would be idea w

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At Ignite, MS did a fantastic job sharing the inner and outer loop visual which was helpful for our team. It helped us understand the social collaboration landscape and finally understand the dynamic between O365 Groups, Yammer and Teams.

 

We took this bac

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108 Views
2 Replies
This is good initiative and view, however I think there are some challenges with the representation:
- Inner Loop can include people across departments, and Teams works ve... Read More

Also eager to hear the answer.  Related question.  User deleted a Yammer Group.  After 24 hours, the name of the Yammer group still shows in use, preventing us form creat

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Thanks, Lillian for the great question. Eager to learn from peoples' experiences here.

Almost everything in Yammer has a unique URL. Finding and copy/pasting that URL helps you offer a direct link to what people may want to find in your network. 

 

Offer a quick URL click-and-jump straight to:

- a file posted in Yammer,

- a user profile,

- a con

... Read More
3,772 Views
7 Replies

Does anyone know how to get a direct link to the members list within a group? 

Great summary of group URLs @Melanie Hohertz! Here's a little workaround for getting past the %20 in the an URL when click from an Office documents.

 

Even if Explorer is a

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So much better than those ugly URLs!  What if your group name has spaces?  I tried to escape them and it didn't work. Ideas?

Thank you, Becky! I use these URLs regularly as I reply to people who've posted stuff in All Company rather than where that content could more properly be found and used.... Read More

Yes x infinity for this, because the long, ungainly URL we get otherwise is just so not on at all.

 

Here's how to use [group:ID] to mention a group as an active link in a

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There is value in connection and connecting this audience with Rachel's latest Fundamentals slides is what needs to happen. I found immense value in the visual of a "normal" weekly schedule of a community manager. Legitimizes the time I've invested in the

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206 Views
1 Reply
This is very useful Noah, thanks for sharing! I've got a few clients who I'll be passing this on to.

As our team grows, I'm looking to create a role description for a coop or intern to help support my team. I'm currently responsible for Groups, Yammer, Teams and was wondering what type of projects/tasks I could for a rotational resource. I appreciate any

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47 Views
0 Reply

Is there a way to control from the backend the number of people who have not activated yet when clicking "Invite them now" from the "INVITE YOUR COWORKERS" section in the top-right of the home page, subsequently landing you at the following URL?

https://www.yammer.com/DOMAIN/#/invitations/by_email?from=nav

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92 Views
5 Replies

How are they inviting all users?  

 

I remember there was a green button (the "Avalance Button") which allowed anyone in the network to invite everyone in the network.  Is

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Best Response confirmed by Tony Derricott (Contributor)

I could have sworn that Announcement would send an email to everyone in a group, regardless of his or her notification settings.

 

Am I mistaken or was this recently updated? 

1,016 Views
8 Replies

As I understand it, the rules are as follows:

 

1. An All Network announcement goes to everyone in the network, regardless of their email notification preferences.

 

2. A gro

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As I understand it, the rules are as follows:

 

1. An All Network announcement goes to everyone in the network, regardless of their email notification preferences.

 

2. A gro

... Read More
That should be the case. Are you not seeing it happen? And if so - is that all users, or some?
I believe it doesn't send email people who are currently active in Yammer. Read More

All of our Yammer  networks seem to be down. Is anyone else down?

341 Views
8 Replies

I know this is an old message but it seems to be down today, is that correct???

We are down too.

 

I hope its so they are connecting it to Office 365 but I think its a DNS issue...or thats what they are saying it is!

Just checked now.

 

Ours seems fine.

 

Is yours still down? 

We are up but maybe they are finally turning on the O365 group functionality.

Hey Awesome Yammerians,

 

Here are two of my challenges and need your ideas to come out of it and shine. 

 

Challenge #1. How can I use Yammer as Social Help Desk (Service Desk) inside my organization in the most efficient way?  

 

Working into my current role

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461 Views
8 Replies

Virpi Oinonen slide deck is a good one on a pain point based on "support requests"

https://www.slideshare.net/BusinessGoesSocial/how-to-measure-yammer-roi-case-aia-insurance

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Hi Sudhir,

You've got some great leads here already so I'll keep it brief:

Idea 1:

- Make sure that someone from the existing support desk is allocated to answer the Yammer

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Find me on LinkedIn. I have published a number of Yammer Use Cases that might help you from a large global healthcare company with factory workers.

Since @Antoine Snow amply answered Challenge #1, I'll try Challenge #2, and the first thing I say may be radical, but--

 

We don't actually require everyone to use Yammer.

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Best Response confirmed by Sudhir Singh (Occasional Contributor)

Hi Sudhir -

 

It's great that you're trying to use Yammer to help resolve some of your company's challenges. I could probably envision that your first challenge will be eas

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Should this community be possible to visit using IE? In mine it looks like this:

TechCommunity.png

 

Also links in Chrome dont work and it is a mess to navigate in the community. Is this a known issue or is there anything wrong on my client? I cant click on these, they dont

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0 Reply

Hello ,

 

I need a help , I have completed my 70-534 exam on 9th of September 2017 but i didn't received the certificate and certificate number yet in my Microsoft Learning Dashboard . However it was showing as completed in learning transcript and received

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41 Views
0 Reply

Has anyone developed a plan to successfully move call centre communications to Yammer?

 

Let's say we have a group of 4000+ call centre employees, who have limited time to browse the web, let alone socialize on an enterprise network. Can anyone share what t

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189 Views
7 Replies

What if Yammer is not an extra thing, but part of process improvement...what's in it for them to go through a change and move to Yammer.

 

Do the Call Centre Managers have

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Do you have a vision for enterprise social within the organisation?
You can't just throw Yammer at your call centre employees - they need a purpose for using a social netw... Read More

At Virgin Trains we’ve just passed the two year milestone since we launched our Yammer network. It’s been hugely popular, has won internal and industry awards, and usage statistics continue to remain high. Helping to launch, and then community managing su

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277 Views
6 Replies

We also have a VERY busy network. Lots of great advice from the experts on this thread for sure. In our network we've also done a lot of work to identify "endorsed" (othe

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All fantastic activities! The Microsoft Yammer network was also overwhelming in many respects. So much info and conversations flying furiously all over the place. My expe

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I think the best way to make Yammer simple is to make it i an ntegrated and necessary part of the work culture. Yammer can seem complex, but I don't know that there is mu... Read More

Our Yammer network is almost 27,000 members strong and we have about 400 subject matter experts, which we call Yammer Champions.

 

These roles are completely voluntary, so there's nothing really in their objectives to continually use Yammer, or any metrics

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3 Replies

Aside from the other suggestions I try to provide insight to changes to the service and put the rationale in context (if known) and also editorialize about my own thought

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Love Yammer Champs! You can use this - @Noah Sparks has provided this link in the past. It's the Build Champions Program from FastTrack

Some quick ideas off the top of my

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Caught a glimpse of the new peer supported onboarding today. What do you think? Have you seen this yet? Will this help delegate and distribute onboarding to Yammer effectively?

 

I was pleasantly surprised to find that the list of potential groups to add ne

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151 Views
2 Replies
I've seen it and like it, but agree that not everyone needs to be invited to every group.
Perhaps an improvement would be if we could add a line to explain why we invited ... Read More

@Amy Dolzine deserves a mention in this space as well. I value her experience and approach to community management. Thank you for sharing with us all!

 

EY-AmyDolzine.png

Read the original post here. What stands out to you about the thoughts she shares?

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1 Reply

Thanks for sharing, @Noah Sparks, I hope people find this helpful in some way. Everyone, I'm happy to chat about this here or even in person if you're headed to Microsoft Ignite in September

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Please comment with your experiences!

 

My perspective:

  • Home network: 234 members
  • 1st External Network for customers who have taken our main specialty training: 3,708 members
  • New, 2nd External Network for customers, clients, and advocates of a smaller specialt
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758 Views
6 Replies

Hi Becky,

I'm glad you posted this. I'm in the process of updating all of my content (can't seem to do this fast enough). Anyways, I have been working off a few old decks

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Thanks for sharing Becky! This is great! Do you have any community managers where it's an official part of their job description, or are all your community managers "supe

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Hello collaborators!

 

We have recently launched Yammer on our new intranet and realize that executive engagement is going to be key to continue the success we have had. However, our executives are a bit trepidacious. One of their concerns is that it’s anot

... Read More
137 Views
1 Reply

HI All, 

Community Management is a bit of a etheric beast... attached is a video I've pulled together of the Best Practise Framework we use to build healthy communities... those of you seeking to launch a Yammer network might find it useful,

Scott

https://vimeo.com/223428062

Read More
114 Views
1 Reply
Lots of good nuggets in here!
Best Response confirmed by Scott Ward (MVP)

I've been thinking about implementing this but would love to get feedback from other Community Managers.

 

I regularly do these every week and have thought about evolving my efforts into a Content Calendar. On Mondays, I put up fun/random polls to help cure

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171 Views
3 Replies

I just worked with a client where a few specific groups had content calendars as the group was getting up and running. But it was less at the network level and more busin

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Stellar ideas! Wednesdays were for welcoming newcomers and reinforcing the vision. Similar to your recap I captured highlights in a Yammer Yield weekly note. Friday quest... Read More