Issues with Metric Alerts - 11/14 - Resolved

[Azure-Monitor-Team]

Final Update: Thursday, 14 November 2019 18:32 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/14, 17:40 UTC. Our logs show the incident started on 11/14, 09:00 UTC and that during 8 hours and 40 minutes that it took to resolve the issue subset of customers might have experienced issues while creating Metric Alerts during impact window.

• Root Cause: The failure was due to issues with one of the dependent services.
• Incident Timeline: 8 Hours & 40 minutes - 11/14, 09:00  UTC through 11/14, 17:40  UTC
  

We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Venkat

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Initial Update: Thursday, 14 November 2019 14:39 UTC

We are aware of issues within Metric Alerts and are actively investigating. Some customers may experience failure in creating Metric Alerts during the impact. 

• Work Around: None
• Next Update: Before 11/14 19:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Madhuri

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