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%3CLINGO-SUB%20id%3D%22lingo-sub-801686%22%20slang%3D%22en-US%22%3E%5BFairfax%5D%20Experiencing%20Data%20Gaps%20issue%20in%20Azure%20Portal%20for%20Many%20Data%20Types%20-%2008%2F13%20-%20Investigating%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-801686%22%20slang%3D%22en-US%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CU%3EInitial%20Update%3C%2FU%3E%3A%20Tuesday%2C%2013%20August%202019%2000%3A28%20UTC%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%20style%3D%22display%3A%20inline%20!important%3B%20float%3A%20none%3B%20background-color%3A%20rgb(255%2C%20255%2C%20255)%3B%20color%3A%20rgb(51%2C%2051%2C%2051)%3B%20font-family%3A%20%26quot%3BSegoeUI%26quot%3B%2C%26quot%3BLato%26quot%3B%2C%26quot%3BHelvetica%20Neue%26quot%3B%2CHelvetica%2CArial%2Csans-serif%3B%20font-size%3A%2014px%3B%20font-style%3A%20normal%3B%20font-variant%3A%20normal%3B%20font-weight%3A%20300%3B%20letter-spacing%3A%20normal%3B%20orphans%3A%202%3B%20text-align%3A%20left%3B%20text-decoration%3A%20none%3B%20text-indent%3A%200px%3B%20text-transform%3A%20none%3B%20-webkit-text-stroke-width%3A%200px%3B%20white-space%3A%20normal%3B%20word-spacing%3A%200px%3B%22%3EWe%20are%20aware%20of%20issues%20within%20Application%20Insights%20and%20are%20actively%20investigating.%20Some%20customers%20sending%20data%20in%20the%20Fairfax%20region%2C%20which%20are%20using%20non-retrying%20SDK-s%20(including%2C%20but%20not%20limited%20to%20JavaScript%20SDK)%20may%20experience%20Data%20Gaps%3C%2FSPAN%3E%3CSPAN%20style%3D%22display%3A%20inline%20!important%3B%20float%3A%20none%3B%20background-color%3A%20rgb(255%2C%20255%2C%20255)%3B%20color%3A%20rgb(51%2C%2051%2C%2051)%3B%20font-family%3A%20%26quot%3BSegoeUI%26quot%3B%2C%26quot%3BLato%26quot%3B%2C%26quot%3BHelvetica%20Neue%26quot%3B%2CHelvetica%2CArial%2Csans-serif%3B%20font-size%3A%2014px%3B%20font-style%3A%20normal%3B%20font-variant%3A%20normal%3B%20font-weight%3A%20300%3B%20letter-spacing%3A%20normal%3B%20orphans%3A%202%3B%20text-align%3A%20left%3B%20text-decoration%3A%20none%3B%20text-indent%3A%200px%3B%20text-transform%3A%20none%3B%20-webkit-text-stroke-width%3A%200px%3B%20white-space%3A%20normal%3B%20word-spacing%3A%200px%3B%22%3E%3CBR%20%2F%3E%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CBR%20%2F%3E%3CUL%3E%3CLI%3E%3CU%3EWork%20Around%3C%2FU%3E%3A%20none%3C%2FLI%3E%3CLI%3E%3CU%3ENext%20Update%3C%2FU%3E%3A%20Before%2008%2F13%2002%3A30%20UTC%3C%2FLI%3E%3C%2FUL%3EWe%20are%20working%20hard%20to%20resolve%20this%20issue%20and%20apologize%20for%20any%20inconvenience.%3CBR%20%2F%3E-Eric%20Singleton%3C%2FDIV%3E%3CHR%20style%3D%22border-top-color%3Alightgray%22%20%2F%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-801686%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EApplication%20Insights%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Final Update: Tuesday, 13 August 2019 02:16 UTC

We've confirmed that all systems are back to normal with no customer impact as of 8/13, 02:13 UTC. Our logs show the incident started on 8/12, 23:30 UTC and that during the 2 hours and 43 that it took to resolve the issue, customers using non-retrying SDKs in the Fairfax Region could have experienced up to 10% of data gaps with a residual ~2% during the mitigation process.
  • Root Cause: The failure was due to one of our backend services
  • Incident Timeline: 2 Hours & 43 minutes - 8/12, 23:30 UTC through 8/13, 02:13 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Eric Singleton

Initial Update: Tuesday, 13 August 2019 00:28 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers sending data in the Fairfax region, which are using non-retrying SDK-s (including, but not limited to JavaScript SDK) may experience Data Gaps

  • Work Around: none
  • Next Update: Before 08/13 02:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Eric Singleton