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Final Update: Friday, 18 October 2019 01:01 UTC

We've confirmed that all systems are back to normal with no further customer impact as of 10/18, 00:44 UTC. Our logs show the incident started on 10/17, 23:46 UTC and that during the 58 minutes that it took to resolve the issue few customers might have experienced failures while loading some of the blades in Application Insights from portal.

  • Root Cause: The failure was due to an issue in one of our backend services.

  • Incident Timeline: 58 minutes - 10/17, 23:46 UTC through 10/18, 00:44 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


-Saika