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Final Update: Monday, 07 October 2019 19:57 UTC

We've confirmed that all systems are back to normal with no further customer impact as of 10/7, 7:36 UTC. Our logs show the incident started on 10/7, 7:02 UTC and that during the 34 mins that it took to resolve the issue few customers in West Europe might have experienced alerting failures
  • Incident Timeline:  34 minutes- M/D, 7:02 UTC through 10/7, 7:36 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Anupama