Azure RMS templates not always applied

Peter Klapwijk
Regular Contributor

Hi all,


I`m running a trial to see the possibilities of Azure Information Protection.
Everything seems to work fine, I can set the labels I created in Azure IP and the default and custom created RMS templates are applied, most of the time.
I`m running a few test clients (Windows 10, same version) with the latest Azure IP client. On one of the clients the label is set (I see the header set), but the RMS template is never applied. When I have a look at the eventviewer is shows Protection After Action: Unprotected.


Anybody seen this behaviour before? If I put this in production, there is a chance the RMS template is not applied to High Confidential docs, without the user not noticing it is not applied.
I have already did a new installation of Azure IP client.





1 Reply

Hi Peter, the correct place to report issues such as this one would be the AIP team Yammer network: https://www.yammer.com/askipteam/


Or via a support case.

Related Conversations
Tabs and Dark Mode
cjc2112 in Discussions on
46 Replies
Extentions Synchronization
Deleted in Discussions on
3 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
30 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
Security Community Webinars
Valon_Kolica in Security, Privacy & Compliance on
13 Replies