Answer: You've probably configured the user for MFA. The per-user MFA will overwrite any conditional access MFA you have in place.
Question: We are using the Azure Authenticator application. Is there any way to do custom branding of the app? Answer: No we do not allow any custom branding of the Azure Authentication application. We hope you've found this post and this series to be helpful. For any questions you can reach us at AskAzureADBlog@microsoft.com, the Microsoft Forums and on Twitter @AzureAD , @MarkMorow and @Alex_A_Simons -Mark Morowczynski and Shawn Bishop
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