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The user quota of 10 videos has been reached

%3CLINGO-SUB%20id%3D%22lingo-sub-79519%22%20slang%3D%22en-US%22%3EThe%20user%20quota%20of%2010%20videos%20has%20been%20reached%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-79519%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20last%20week%20(Week%2024%2F2017)%26nbsp%3Bhave%20my%20coworker%20uploaded%20more%20then%2060%20videos%20on%20the%20streaming%20portal.%20Today%26nbsp%3Bhe%20wants%20upload%20one%20video%20more%20then%20result%20follow%20error%3A%20'The%20user%20quota%20of%2010%20videos%20has%20been%20reached'.%20I%20have%20read%2C%20one%20user%20can%20upload%20100%20videos.%20Why%20have%20he%20this%20error%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-79519%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECreate%20Content%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-272133%22%20slang%3D%22en-US%22%3ERe%3A%20The%20user%20quota%20of%2010%20videos%20has%20been%20reached%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-272133%22%20slang%3D%22en-US%22%3E%3CP%3EHI..%20I%C2%B4m%20having%20the%20same%20problem%20but%20with%20users%20that%20have%20license%20E1%20!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECould%20be%20the%20kind%20of%20license%20%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETks%20!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-90257%22%20slang%3D%22en-US%22%3ERe%3A%20The%20user%20quota%20of%2010%20videos%20has%20been%20reached%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-90257%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20i%20have%20the%20same%20issue%2C%20any%20update%20on%20that%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-79521%22%20slang%3D%22en-US%22%3ERe%3A%20The%20user%20quota%20of%2010%20videos%20has%20been%20reached%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-79521%22%20slang%3D%22en-US%22%3E%3CP%3Ehi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Edo%20you%20need%20the%20tenant%20id%20number%20or%20the%20tenant%20name%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGreat%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-79520%22%20slang%3D%22en-US%22%3ERe%3A%20The%20user%20quota%20of%2010%20videos%20has%20been%20reached%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-79520%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWould%20you%20be%20able%20to%20share%26nbsp%3Byour%20tenant%20domain%20so%20we%20can%20investigate%20this%20further%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%20Thanks%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E-Rodrigo%3C%2FP%3E%3C%2FLINGO-BODY%3E
anonymous-user
Regular Contributor

Hello, last week (Week 24/2017) have my coworker uploaded more then 60 videos on the streaming portal. Today he wants upload one video more then result follow error: 'The user quota of 10 videos has been reached'. I have read, one user can upload 100 videos. Why have he this error?

4 Replies

Hi,

 

Would you be able to share your tenant domain so we can investigate this further?

 

  Thanks,

 

-Rodrigo

hi,

 

do you need the tenant id number or the tenant name?

 

Great

Hi, i have the same issue, any update on that?

HI.. I´m having the same problem but with users that have license E1 !

 

Could be the kind of license ? 

 

Tks !

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