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Updating a Profile Picture won't save.

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Mike Boehm
Regular Contributor

Hi,

 

We have a few accounts that don't have a profile picture and are just showing the Initials in the colored circle.  I went into the Admin portal and found one of the users to manually upload a photo for them.  After uploading the photo, I can click onto a different user and then click back onto the one I was editing and I see the photo I uploaded.  However, if I refresh the page and then go find the user, they no longer have the photo and are back to just their initials.

 

Is there some other way I can upload a photo for an account and have it stay?  Also, once I upload a picture for someone, will that eventually be their photo in everything from Outlook to Teams to anything else that's an Office 365 program?

 

Thanks!

1 Reply

Bump for any help...

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