I have spent many hours with both Office Tech Support and Windows Tech Support trying to solve a serious technical issue. They finally gave up and told me they do not support MS Access, and to present my problem to this forum. I don't understand this. Is this forum run by Microsoft Tech Staff who can address an issue that Level 3 Tech Support was not able to? Can I talk to someone on the phone or Skype? Can I have a tech person log into my PC to look at and try to resolve the problem? Where am I?
I feel like I have crawled way, way out on the limb of a tree and have now fallen off. Where have I landed - can someone please explain. MS Tech Support are refusing to help me further.
Yes - same problem, but I am trying to find out what this community is. Is it manned by Microsoft tech staff, as I was told be Level 3 Office support as they abandoned by problem. Or is it a community of well-intentioned public people who band together to share ideas. I have no issue with the community, as such, but I was lead to believe this was a Microsoft Official site, manned by Microsoft full time staff. Is that the case, of have I been mislead?