Cian Allner's avatar
Cian Allner
Silver Contributor
Sep 06, 2017
Status:
Planned

Improving the onboarding flow for new members

How can the Microsoft Tech Community better welcome and encourage new members? One suggestion I have is to improve the 'Learn More' link on the front page.  At the moment it just goes straight to the Community Info Center listing the latest activity in this space. 

 

 

This is such a lost opportunity! It doesn't help potential new members at all, to get any real info they would have to navigate to the 'Getting Started' space and read the relevant posts.  How many people will spend the time to do this or will just loose interest more likely?  Here are just a few additional ideas:

 

  • Pin some getting started resources or guides to the Community Info Center
  • Even better change the 'Learn More' link to go straight to a getting started guide
  • Have some additional resources, a cheat sheet, infographic, map to all the communities, scavenger hunt etc. anything that promotes new (and potential) members to explore and engage with the community

I write this as possibly being one of the biggest fans of the Microsoft Tech Community, which is why I wrote Why I love the Microsoft Tech Community. I also have attempted a short introduction into the Microsoft Tech Community here Your 5 minute guide to the Microsoft Tech Community and have written a getting started guide on the TechNet Wiki - Microsoft Tech Community: Getting Started amongst other things. 

 

I'd be interested in anyone else's thoughts!

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