All blog posts in Skype for Business

Re: Welcome to the Skype for Business Community!

Alik_Khaydarov — Fri, 12 Feb 2021 07:48:07 GMT

Hi, my Skype for business every-time changed parameter Backlight Comp (Camera Settings) from 1 to 0. I need to fix this parameter.

Re: Modern Auth for SfB OnPrem with AAD

IAM_Consultant — Wed, 03 Feb 2021 06:28:30 GMT

Thanks for your response. So MS own the ecosystem and encourage vendor lock in :). This is not good for clients, community and cybersecurity. Hope MS will take care of this ahead :)

Re: Modern Auth for SfB OnPrem with AAD

Natasha Desai — Thu, 28 Jan 2021 16:38:43 GMT

- AAD is required for Modern Auth. We do not support MA without it.

Re: Lync and Skype for Business Server Base OS Upgrade Supportability

Joke1513 — Tue, 26 Jan 2021 05:01:39 GMT

Hi,

I have a question for which I have not found information.

Is it supported to upgrade Back-end server (eg SQL Server 2008R to SQL Server 2012) in a Lync environment?

Regards,

Re: Hybrid Modern Authentication for Skype for Business

IAM_Consultant — Wed, 20 Jan 2021 14:40:09 GMT

Hey Carolyn, thanks for such a nice article. I have one question.Is it possible to configure Modern authentication using any external IDP or federation server sitting on premise without using Azure AD(Cloud). We have vendors like Ping, IBM which supports federation server+MFA capability and client looking for only on Premise solution. Would be great if you can share your thoughts on this please.

Re: Modern Auth for SfB OnPrem with AAD

IAM_Consultant — Wed, 20 Jan 2021 14:38:53 GMT

Hey thanks for such a nice article. I have one question.Is it possible to configure Modern authentication using any external IDP or federation server sitting on premise without using Azure AD(Cloud). We have vendors like Ping, IBM which supports federation server+MFA capability and client looking for only on Premise solution. Would be great if you can share your thoughts on this please.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Shyam202088 — Wed, 06 Jan 2021 21:42:59 GMT

@Ilya Bukshteyn

Do you know if I am on pstn call and try to conference in someone to that call will it be supported? I am not seeing this as supported feature in the list.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Shyam202088 — Wed, 06 Jan 2021 20:42:48 GMT

Do you know if I am on pstn call and try to conference in someone to that call will it be supported? I am not seeing this as supported feature in the list.

Re: The Next Version of Skype for Business Server

Petri X — Wed, 30 Dec 2020 01:16:06 GMT

Any updates to this topic? Will there be a real updates and features added, or would it be just a face lift? It would be also interesting to see, if the third party integrations following this as well.

Re: The Next Version of Skype for Business Server

seni105 — Sun, 20 Dec 2020 00:09:46 GMT

Re: Teams meetings enabled on Skype Room Systems v2 starting with the 4.0.8.0 update

Mawe_UC — Fri, 18 Dec 2020 12:28:17 GMT

sry done

Re: Skype for Business Certified IP Phones with Microsoft Teams

PASSRTW — Fri, 04 Dec 2020 18:03:36 GMT

Found this thread yesterday and it has been a fascinating read. We have Poly VVX 411s and migrated from SfB to Teams in Jan. this year. All users are now Teams only. Our IT staff have all migrated to headsets working with the Teams desktop client. We'd like to move all users that direction but will always have some users that "require" a handset. As new phones are needed we've moved to CCX 400/500/600s but we can't replace 1600 VVX 411s at once. About 2 weeks ago, some 411 users reported they could no longer add a 3rd user to an ongoing call. I've tested and when using the 411, adding another caller shows "Connecting to Conference" followed by "The conference service is unresponsive. Try again later." Tapping Meet Now on the 411 has the same result. Is this expected behavior for a 3PIP phone or do we have something misconfigured with our Skype to Teams interop? Looking at Interoperability of Teams and SfB, is this what is meant here?

Escalating an ongoing peer-to-peer voice or video call to a multiple-party call involving both Teams and Skype for Business users isn't supported.

Our 411s are on FW 6.3.0.14929 and paired with the user's device using BToE 4.3.

Thanks in advance. Many of the issues and solutions discussed in this thread mimic what we've experienced since moving to Teams.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Wim Allegaert — Wed, 02 Dec 2020 16:17:53 GMT

I searched further on it:

If I disable ICE on the VVX201 phone, (tcpIpApp.ice.mode="Disabled") the call termination issue is gone. But so does the sound.

Also following topic mentions something which might be related:

https://community.polycom.com/t5/Microsoft-UC-Platforms/vvx411-5-6-0-Calls-disconnected-after-26-seconds-through-our-ACD/td-p/94709

I noted on the release notes for 5.6.2 two items of interest that are resolved bugs:

Call Management EN-64080 - On the VVX business media phone, calls fail after 30 seconds when the gateway sends a REFRESH INVITE before ICE reINVITE is completed.

Call Management EN-61910 - When the VVX business media phone sends ICE connectivity directly and not through the relay, the call gets disconnected after 30 seconds.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Fri, 13 Nov 2020 15:04:02 GMT

Just so everyone who stumbles upon this topic knows, after a month and a half of pestering the MS O365 support, I've received a final confirmation apparently coming from and that 3PIP phones interoperability features not listed explicitly in this blog post are not supported in terms of bug fixes.

Consequently, Call Queues with Direct routing with 3PIP phones are officially not supported and no fix will be provided for the call termination issue.

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

João Loureiro — Thu, 12 Nov 2020 14:27:28 GMT

On-Premises Diagnostics for Skype for Business Server version 1.3.2011.10001 has just been released

Bug Fixes:

Ping causes failure in networks where ICMP is disabled.

New Scenarios:

Skype for Business Server with Exchange On-Premises
Skype for Business Server with Exchange Online
Skype for Business Server with Hybrid configuration

Re: SFB online Client Sign in and Authentication Deep Dive ;Part 1

khojs — Mon, 09 Nov 2020 11:51:35 GMT

Awesome.. all the 7 articles in the series .. Well Explained

Re: Updated: Creating a Certificate Revocation List Distribution Point for Your Internal Certificati

Michael Fisher — Thu, 05 Nov 2020 22:18:07 GMT

Within server 2016 Certificate Authority (certsrv.msc) > [CA Name] Properties > Extensions > CRL Distribution Point (CDP) > Add Location dialog window; LDAP uri/url/location is defined with three forward slashes, do not add the "DC=contoso,DC=com". No not use a comma between "<ConfigurationContainer>" and "<CDPObjectClass>" even though the "Description of selected variable:" window for "<ConfigurationContainer>" shows it followed by a comma. In the following example the "CN=<ServerShortName>," portion uses <CaName> or can use the Failover Cluster role name:

ldap:///<CaName><CRLNameSuffix>,CN=<CaName>,CN=CDP,CN=Public Key Services,CN=Services,<ConfigurationContainer><CDPObjectClass>

As listed in:

Re: Welcome to the Skype for Business Community!

lzhao9578 — Mon, 02 Nov 2020 05:27:58 GMT

Hi,

I am a student and I do not have Skype or use Skype for Business. I am experiencing the same problem as listed in another post that says 18 others have the same problem! ( linked here: https://answers.microsoft.com/en-us/skype/forum/all/how-to-uninstall-completely-skype-for-business/6421570a-77de-456a-be64-8d9e270bc502)

A response to that post was to ask the forum here.

Basically, I want to remove Skype for Business completely, but I do not have the standalone version so I do not want to delete all the office apps. (It does not show in the list of programs to uninstall.)

The frustrating thing is that it keeps popping up every time I turn on my PC, and I already unticked all the boxes related (automatically opening after opening Windows).

Any solutions? A response is very much appreciated.

Thank you,

L.Zhao (she/her)

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Thu, 29 Oct 2020 15:23:40 GMT

In my experience though, MS support doesn't want to scroll up the thread and just says that 3PIP support has "some functionality limitations" which apparently includes Call Queues with Direct Routing. I guess it would be much easier if Call Queues were explicitly listed in the top post.

Another thing I want to mention is that there is a peculiarity with SfB phone certification. We've got Yealink T48G/S phones, which are Skype for business certified phones. Or, as it turns out, they WERE when we bought them.

Check this out:

https://docs.microsoft.com/en-us/skypeforbusiness/certification/devices-ip-phones - no Yealink T4x phones, only newer T5x that are Teams compatible.

http://web.archive.org/web/20190329220750/https://docs.microsoft.com/en-us/skypeforbusiness/certification/devices-ip-phones - there they are, along with some older Audiocodes devices & others. This is the same article in March 2019.

As one would expect,, MS support links the current article and says "your phones are not supported".

All of this, IMO, completely contradicts that whole idea that "you can just upgrade to Teams and continue using your 3PIP phones you've made an investment in never knowing that SfB is being retired so suddenly".

Re: Skype for Business Certified IP Phones with Microsoft Teams

John Joseph — Thu, 29 Oct 2020 14:43:38 GMT

Yes, we have been using it for at least a year with no issues at our company and also several of our clients. We have direct routing with Polycom VVX phones. Microsoft supports it. You will need to scroll up in this thread to see it.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Thu, 29 Oct 2020 13:59:52 GMT

Yes, they mostly work for me too - but is this scenario supported by Microsoft support?

Do you have such a config (3PIP + Direct routing) at hand? Can you check if the call picked up from Call Queue is terminated correctly on a 3PIP phone when the remote PSTN party hangs up?

Re: Skype for Business Certified IP Phones with Microsoft Teams

John Joseph — Thu, 29 Oct 2020 13:49:18 GMT

Yes, they work now. There was an issue, but it has been resolved for quite a while. The 3PIP phones do not support conference mode in the call queues, though, which is the resolution for the 5 second call pickup delay.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Thu, 29 Oct 2020 09:19:22 GMT

, can you please confirm if Call Queues are currently supported in a Direct Routing scenario with 3PIP phones?

I'm being told by support repeatedly that it isn't, despite what's said in this thread.

Case #22161560

By the way, it is very very difficult to convince the support people that 3PIP support is a thing at all. As soon as I say that we've got SfB phones, I'm told that the supported phones are Teams phones and we should upgrade to that. Then it takes weeks of correspondence to move past this.

So anyone considering using 3PIP phones with Teams beware of the horrendous support delays if you have any issues. Which you probably will.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Wim Allegaert — Thu, 22 Oct 2020 08:47:52 GMT

, is this feature list still up to date? We noticed call queues do work on most S4B devices now in a full Teams-Only environment. We have a very specific problem with our Polycom VVX201, but Poly doesn't want to help as they refer to this 2-years old post about call queues not supported on 3PIP. I think, now the 3PIP has been announced to be supported up to 2023, basic things like a call queue should work no? Thanks for your update.

Re: Skype for Business Certified IP Phones with Microsoft Teams

MangnusPrem — Thu, 22 Oct 2020 05:20:03 GMT

I had endless discussions with Microsoft Engineering team on this topic and the reason for many features not supported with 3PIP phones are due to complete change in design.

Some of the features not supported with 3PIP which I am aware of are:

1.) Call forwarding

2.) Setting presence

3.) Some new features doesn't work

4.) DND (calls will still land on 3PIP)

Some settings which didn't work for me are listed below.

Call forwarding, delegate, Voicemail settings are not migrated.

Some interop cases failed when we have coexistence mode.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Damien Margaritis — Wed, 21 Oct 2020 22:45:27 GMT

given I'm a Teams voice specialist, doubtful I'll be moving to another platform :)

I would also want to wait and see if Microsoft's recent announcements around additional SIP device support coming next year will solve issues like this. Given the phones would be registering using standard SIP mode rather than SfB\3PIP, I'm hopeful but will refrain from speculating until the feature lands and can put it through its paces.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Wed, 21 Oct 2020 21:53:52 GMT

I just did a search in my mailbox for my ticket number for this issue (#15504485) and found 171 items, sent/received between July 2019 and January 2020.

Microsoft is fully aware of this issue and has no intentions to resolve it. Your options are to either wait until their SIP gateway solution is up and running (available in the first half of 2021), take advantage of Polycom's device upgrade promotion, or move to another VOIP solution.

Re: Skype for Business Certified IP Phones with Microsoft Teams

MangnusPrem — Wed, 21 Oct 2020 20:17:24 GMT

this feature really solves the call delay but has few pre-requisites which will not be supported with 3PIP phones. similarly presence based routing and longest idle are also not supported with 3PIP phones.

MS document:

Conference mode significantly reduces the amount of time it takes for a caller to be connected to an agent, after the agent accepts the call. For conference mode to work, agents in the call queue must use one of the following clients:

The latest version of the Microsoft Teams desktop client, Android app, or iOS app
Microsoft Teams phone version 1449/1.0.94.2020051601 or later

Re: Skype for Business Certified IP Phones with Microsoft Teams

Damien Margaritis — Wed, 21 Oct 2020 19:49:35 GMT

Hi ,

Disabling Conference Mode on Call Queues is not really an option for me, given that the feature was specifically introduced to remove call setup delays when a Teams user answers a Call Queue call. We were waiting months for this feature to land, before which Teams users would experience a 5-7 second delay between answering a Call Queue call and media establishment.

If the call drop at 30 second issue is indeed due to VVX phones not supporting Conference Mode, that doesn’t really help. It’s a catch 22.

Re: Skype for Business Certified IP Phones with Microsoft Teams

MangnusPrem — Wed, 21 Oct 2020 17:22:09 GMT

I have tested with Polycom VVX601, VVX311 and AudioCodes model. Call lasted for morethan 1 minute.

Is it ok if you can share the call queue settings?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Wim Allegaert — Wed, 21 Oct 2020 14:39:58 GMT

, no it was not enabled. Which model of Polycom do you use?

Re: Skype for Business Certified IP Phones with Microsoft Teams

MangnusPrem — Wed, 21 Oct 2020 14:02:44 GMT

Can you check if you have enabled "Conference mode" and "Presence-based routing" these are not supported with 3PIP phones.

I tested with Polycom and AudioCodes devices are they work for the scenario which you mentioned.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Wim Allegaert — Wed, 21 Oct 2020 13:55:10 GMT

Hi ,

Thanks for the information. None of those workarounds are usefull to me.

At this very moment, I have a case with Microsoft which is under review for escalation. If you would start a case also this can help to put pressure. You can refer to my case: #‎22458205

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

João Loureiro — Wed, 21 Oct 2020 13:51:08 GMT

Thank for your feedback. Exchange integration diagnostic will be included in next major release (work is currently in progress and expected to be released in less than one month). Recent releases we have been publishing are minor releases been mainly to address bug fixes, related to MFA and problems related to environments not having direct external connectivity and relying exclusively on proxy.

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

Konrad Sagala — Wed, 21 Oct 2020 12:12:57 GMT

According to description, newest build should have Exchange integration checking included, but there is no such an option in script console

Re: Skype for Business Certified IP Phones with Microsoft Teams

Damien Margaritis — Wed, 21 Oct 2020 10:13:35 GMT

Hi ,

You are not alone. I have experienced this exact issue, with traces showing that the SIP BYE message was coming from the VVX handset, tearing down the call. This was on a range of VVX handsets, not just 201s (as expected, running same code on all).

Given the multitude of issues VVX phones have experienced since Teams support was first announced, I didn't bother opening a case\investigating further. You only have to read back through this thread to get a feel for multitude of issues and lack of clarity as to what's actually supported, and as you have experienced opening a case rarely leads to a solution.

Instead, two possible workarounds that I came up with\tested successfully:

Create a dummy user, give it an internal extension and setup a Call Group that has the same members as the Call Queue. Use a dial plan to manipulate internal calls to actual Call Queue number to this new extension if end users are unlikely to remember\dial a new number
Use dial plan to route calls to this number to a dummy number that routes out towards your SBC(s). Pick the call up here and manipulate\re-route back to Call Queue. Not pretty but it works

Hope this helps

Re: Skype for Business Certified IP Phones with Microsoft Teams

Wim Allegaert — Wed, 21 Oct 2020 14:41:09 GMT

Hi,

We have following issue: call is disconnected after exactly 30 seconds when a call queue with a Teams-Only agent is called by a Teams-Only user who uses a VVX 201 phone.

So I repeat: ONLY happens when following conditions met:

-Polycom VVX 201 phone (we only have 201 phones, so I cannot tell if it is model-related)

-Teams-Only user logged on the the VVX phone

-Teams-Only user member of call queue

user 1 calls to the call queue using the VVX phone. Teams-Only user 2 picks up in the call que -> call drops after excactly 30 seconds from point of view teams-only user 2.

If the caller is on island mode, everything works fine. No direct routing is involved because we don't see any SIP traffic on our SBC. So everything is handled withing Microsoft Network.

I already opened a case with Polycom. They say call queues with Teams-Only users are NOT supported on S4B-phones -> case closed.

Does anyone experience the same issue?

I also created an MSFT ticket: #‎22458205

Re: Skype for Business Certified IP Phones with Microsoft Teams

brcoyne1640 — Tue, 13 Oct 2020 02:31:42 GMT

and insight into 911 location information, without this support we are now staring down a very expensive price tag to replace VVX phones simply because location information is not being passed. I opened a support ticket and was told it might be supported,but no one really knew, polycom said the same thing. We have about 1500 VVX phones that work perfectly, even with Teams, but lack of location information is a legal show stopper.

Re: Skype for Business Certified IP Phones with Microsoft Teams

brcoyne1640 — Tue, 13 Oct 2020 02:20:13 GMT

With Ray Baums law going into effect Jan 2021 and 3pip gateway devices not sending dynamic location information how is everyone meeting the legal requirements?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Sun, 18 Oct 2020 19:09:48 GMT

Just that the provisioning portal at https://aka.ms/skypecap seems to randomly stop working. You can search for the CAP user account and put in the activation code from the phone's screen but you just get an error saying "Provisioning failed". We've given up on it and are just setting a password on the CAP account and signing in to the phone with it.

The previous time it stopped working, I opened a support ticket, which got routed to the "Asia Pacific" support team. When they called at 12:30am, I didn't answer for some reason. Eventually I got told "It's a problem with your phone", and then when I proved it wasn't a problem with the phone, they asked me to gather a Wireshark trace. For an issue that was obviously on their server. Eventually it started working again... three weeks later.

I could open another support ticket I suppose, but I don't think it would be a productive use of my time.

Re: Skype for Business Certified IP Phones with Microsoft Teams

phake — Fri, 09 Oct 2020 16:50:54 GMT

Shot in the dark! Thanks for replying. :)

Re: Skype for Business Certified IP Phones with Microsoft Teams

brcoyne1640 — Fri, 09 Oct 2020 16:49:27 GMT

Listen In / Whisper is not something we use with Teams or Skype, our call center has its own telephony solution that covers that so i do not have any experience

Re: Skype for Business Certified IP Phones with Microsoft Teams

phake — Fri, 09 Oct 2020 16:35:07 GMT

Random question, have you had any luck getting Listen In / Barge / Whisper functionalities with your Direct Routing with your Audiocodes SBC?

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34068265-barge-whisper-listen-in

Re: Skype for Business Certified IP Phones with Microsoft Teams

brcoyne1640 — Fri, 09 Oct 2020 16:28:35 GMT

I have not seen any issues with calls dropping as of yet, although were still doing a lot of testing. We are using Direct Routing with Audiocodes SBC and i have been able to do dozens of calls between Teams client and VVX, VVX and VVX, VVX and CCX, VVX and Skype without issues

what type of issues are you seeing with common area phones?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Fri, 09 Oct 2020 16:28:42 GMT

, by direct network connectivity I mean there's no NAT or firewall inspection between the endpoints. So, if there is - then the calls drop for me. Like, if User 1 is at the office with his 3PIP desk phone, and User 2 calls him from the Teams App on his LTE-connected smartphone from outside.

Sure could be firewall or some other network issue - but are there differences in network requirements between these scenarios? I'm not aware of any.

Desk phone (User1, migrated to Online, any coexistence mode) <-> SfB client (User2, migrated to Online, Islands or SfB only) - this works.

Desk phone (User1, migrated to Online, any coexistence mode) <-> Teams client (same User2, migrated to Online, Islands or Teams only) - this doesn't work.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Bob Manjoney — Fri, 09 Oct 2020 16:12:40 GMT

If there is no direct network connectivity between the desk phone and any Teams client (desktop, mobile), the call audio does not connect and the call is dropped after a few seconds.

can you explain what you mean by "direct network connectivity between desk phone and Teams client"?

After 2 years of multiple clients/tenants using MS Phone System/Calling plans with both Poly 3PIP and now native Teams phones (Yealink, Poly) this sort of disconnection and/or lack of 2-way audio on call pickup (dd or via a call queues) continues to happen with everyone on a nearly daily basis. When calls do connect, there is an uncomfortable and annoying delay (5+ seconds) before the parties can hear each other (again, with or WITHOUT call queues).

At my wits end with this nonsense.

Thanks,

Bob

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Fri, 09 Oct 2020 16:12:31 GMT

Anything that doesn't appear in the list is not supported. Even things that are in the list are not functioning reliably (I'm looking at you, Common Area Phone support).

This sounds to me like a firewall issue on your end.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Fri, 09 Oct 2020 15:39:47 GMT

Yet another issue discovered with 3PIP phones today:

If there is no direct network connectivity between the desk phone and any Teams client (desktop, mobile), the call audio does not connect and the call is dropped after a few seconds. If the Skype for business client is used instead of Teams with the same user (on the remote, non-desk phone side), the call works just fine.

Changing Teams upgrade modes (Teams-only, SfB-only, Islands) for both parties has no effect.

I'm not sure if this worked for us before, could be an outage.

Still working through L1 support on the ticket regarding Call Queue issue.

Definitely did not expect that 3PIP phone support is still so flaky, since it's been almost 2 years since this blog post.

Re: Skype for Business Certified IP Phones with Microsoft Teams

brcoyne1640 — Wed, 07 Oct 2020 13:52:18 GMT

We are testing out the VVX with Direct routing and finding that dynamic emergency location information for 911 is not being passed. It is passed for the Teams client, teams app and CCX, but not the VVX. Is this supported?

Re: Disabling TLS 1.0/1.1 in Skype for Business Server 2015: Part 1

Dewalt Kotze — Fri, 02 Oct 2020 14:51:17 GMT

Is it possible to disable TLS 1.0/1.1 on the SfB 2015 servers in a coexistence environment with Lync 2013 and SfB 2015? I realize that you cannot disable it on the Lync 2013 servers but the article makes it sound like you cannot disable in the SfB 2015 environment either if you have a 2013/2015 mix.

Since Lync 2013 now supports TLS 1.2 I would think that you can disable TLS 1.0/1.1 on the SfB servers and keep it enabled on the Lync 2013 servers.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Vasily_Trudaev — Fri, 02 Oct 2020 10:44:11 GMT

Has anybody experienced the issue with Call Queue calls not disconnecting on 3PIP phones if they are hung up from the Direct Routing PSTN side?

I've checked SIP logs from a desk phone, and there's no BYE packet coming from the gateway. I can see the BYE sent by the Direct Routing SBC to the Teams side, but looks like it's then lost somewhere along the complicated way through the 3PIP gateway.

On a desktop client the Call Queue calls are terminated correctly. Anybody else seeing this?

The Next Version of Skype for Business Server

João Loureiro — Fri, 25 Sep 2020 17:03:32 GMT

This week, at Ignite, we announced that the next version of Skype for Business (SfB) Server will be available in the second half of 2021, and will only be available with the purchase of a subscription license. Subscription entitles access to support, product updates, bug and security fixes. We will share additional details around the official name, pricing and availability, later.

The next version of SfB Server will support in-place upgrade from SfB Server 2019 for a period of approximately two years following release. This feature will allow the admin to easily upgrade existing servers running SfB Server 2019 to the subscription-based codebase without needing to add or change servers.

The next version of SfB Server will continue to support side-by-side deployment and migration from earlier versions of SfB, as has been the case over the last few releases, but we have increased the number of versions it can be installed alongside. Customers with Lync Server 2013, SfB Server 2015 or SfB Server 2019 can install the next version of SfB Server into their existing organization.

We highly recommended that customers with existing Lync Server 2013 or SfB Server 2015 deployments and who expect to keep on-premises servers in the future, should start planning and installing SfB Server 2019 today. Once the next version of SfB is released, they will then be able to perform an in-place upgrade to that version, making the move to SfB Server 2019 the last major upgrade they will ever need to do.

We will have more details on this change over the coming months.

-SfB Server Team

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

Corbin Meek — Mon, 21 Sep 2020 18:14:40 GMT

hey that's not the correct feedback alias - please use pop-sfbsupport@microsoft.com

If THAT doesn't work let us know we'll have you send us the NDR in full. I just checked it and, configured correctly according to our internal ID mgmt systems. Doesn't mean it's not broken, just looks good from here

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

singhvk1992 — Mon, 21 Sep 2020 17:36:21 GMT

The group sfbsupport only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list.

Thanks!

Singh.vk1992@outlook.com

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

João Loureiro — Fri, 18 Sep 2020 17:44:00 GMT

On-Premises Diagnostics for Skype for Business Server version 1.1.2008.31001 has just been released

Bug Fixes and Improvements

Bug: Returning an explicit 'bad password or username' when Skype for Business Online PowerShell credentials are incorrect
New!: Add Skype for Business Online PowerShell Multi Factor Authentication support

What's planned for the next releases (coming soon)

New scenario: Exchange integration is not working
New scenario: Presence subscription and IM delays (Performance)
New scenario: Modern authentication not working
New scenario: Skype for Business Server Deployment Best Practices Analyzer

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Fri, 18 Sep 2020 00:37:45 GMT

Back to normal for us as well, and there was nothing in our Service Health either. I've requested an SLA credit, we'll see where that goes.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Doug Lee — Thu, 17 Sep 2020 17:50:46 GMT

Things seem back to normal for us. Did anyone ever get an explanation for this? My Service Health never showed anything.

Re: Skype for Business Certified IP Phones with Microsoft Teams

CosmoDenger — Wed, 16 Sep 2020 19:59:15 GMT

Yes, same here. No audio, calls dropping within 15 seconds.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Bob Manjoney — Wed, 16 Sep 2020 19:59:11 GMT

Yes...Poly VVXs at 3 different tenants. The worst timing possible for me. Started a few hours ago. Seems "better" now, but having other possibly unrelated issues.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Doug Lee — Wed, 16 Sep 2020 19:56:28 GMT

Yes! I just spent a frustrating hour on the phone with Microsoft. It seems to be improving.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Wed, 16 Sep 2020 19:52:06 GMT

Anyone else suddenly getting reports of calls dropping or connecting without audio on Polycom VVX 411 phones in Skype for Business Online today?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Doug Lee — Sat, 05 Sep 2020 20:37:21 GMT

About a year ago we had a conversation about managing favorites on a 3PIP phone under Teams. Although you can’t do it in the Teams app, you can do it on a VVX phone:

Settings->Features->Line Key Customization
Enable

Then under Phone Line Keys you can search the SFB directory and make assignments.

This is an acceptable solution to me since it still provides presence status.

or can you tell us if this capability will remain after SfB Online is retired next year? We are counting on it.

Thank you!

Re: Welcome to the Skype for Business Community!

saamyy — Sat, 05 Sep 2020 16:53:40 GMT

Hi Guys,

I have got a strange prod issue. My EMEA business users (say abc.com domain, user@abc.com) are unable to connect (skype call/meeting) with their customers (say xyz.com domain) over Skype for business only when they use their company (abc) provided laptop. It works without any issues when they use their personal mobile and laptop with the same login user@abc.com

I made sure that domain xyz.com is not under the blocked domain list by login to the skype admin portal.

I'm new to skype admin but not sure how to move forward.

Request your help from skype admin experts who may have come across it and any clue what is going on?

Request your help at the earliest since its prod and escalated.

Thank you for your help in advance.

N.K.Samy

Re: Skype for Business Certified IP Phones with Microsoft Teams

Kruthika Ponnusamy — Thu, 03 Sep 2020 23:11:23 GMT

There is no separate UI for Skype for Business phones interop-ing with Teams. It hits a gateway that we have running in the backend. The UI should not be different from what you have on the Skype for Business interface. Your phone will be a standalone device (not interacting with PC) with basic calling and meeting capabilities. We are not planning on adding any new features to the gateway.

As Ilya has mentioned above, for better together and other advanced user scenarios, our recommendation is to use Teams phones.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Thu, 03 Sep 2020 19:15:26 GMT

I would recommend setting up a test user with a username like "SfBPhoneTest@yourtenant.onmicrosoft.com" in Teams Only mode and sign in to an SfB phone with that account to learn how it works.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Thu, 03 Sep 2020 17:45:25 GMT

right and the table in the article above lists out which features / functions will work with SfB phones and Teams.

Re: Skype for Business Certified IP Phones with Microsoft Teams

mclark2112 — Thu, 03 Sep 2020 17:40:29 GMT

That link just points back to this thread ;)

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Thu, 03 Sep 2020 16:03:13 GMT

here is an article on supported functionality for SfB phones with Teams:
https://techcommunity.microsoft.com/t5/skype-for-business-blog/skype-for-business-certified-ip-phones-with-microsoft-teams/ba-p/286073

I don't know of any videos but maybe might.

Re: Skype for Business Certified IP Phones with Microsoft Teams

mclark2112 — Thu, 03 Sep 2020 15:28:18 GMT

That does help some, thank you. It seams that we are only using Call Group right now, will that work with these phones in a Teams environment?

Do you know of any video out there that shows a S4B phone running on Teams?

With my S4B phone sitting next to a PC, what is that experience like? Is the phone completely standalone? Is there any interoperability between the Teams App on the computer and the phone that is logged in with the same ID?

Thanks so much for the feedback.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Thu, 03 Sep 2020 03:59:19 GMT

I'm adding who is on point for Teams Phones.

Some quick answers to your questions though:
- Your YL T-48S phones are not native Teams phones. They work with Teams only through a gateway we operate. That GW will continue to work until June 2023. After that, the phone can be reflashed to Open SIP FW and will operate via a SIP gateway we announced is coming for Teams. They will work as "standalone" with Teams as you say, but their experience will be more limited than full native Teams phones

- We will not have BToE or equivalent support for non-native phones working through a gateway

- We do have BToE equivalent functionality, which we now simply call "Better Together", for true native Teams Phones

- you can find native Teams phones here: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices/category?devicetype=34

Hope this helps, and Kruthika can add more color as needed.
- your

Re: Skype for Business Certified IP Phones with Microsoft Teams

mclark2112 — Thu, 03 Sep 2020 02:46:14 GMT

I have waded through this whole thread, and still have some questions. We converted to a hosted Skype for Business environment almost 2 years ago. We went with Yealink T-48S phones, about 400 of them. Our calling needs are fairly simple, need to be able to call a group of phones using a single number, like for our IT department. I think they all ring at the same time, is that a queue or simultaneous ring? I'm not sure. I love BToE, when it works. But most, probably don't actually use it. But using the phone as a speaker and mic for the computer has been awesome.

In my current use case, I have both SFB and Teams installed on my PC with BToE (Our tenant is in islands mode) . When I can use calling in Teams, the phone basically acts as a speaker and mic, and obviously the Skype functionality works well (most of the time). If we were to go to a Teams phone system (keeping the Yealink T-48S phones), what experience would I be left with?

WIll BToE or some equivalent still work? Will the phone at least work as speaker and mic? Can I dial a number on the PC and pic it up on the phone? Can I still ring multiple phones with one number? About half my phones are stand alone, will their experience be better/worse on Teams? I could choke on purchasing new back office phones, that would be about 100 of them, but could I keep the T-48s as viable standalone devices? I just can't find anything about the full experience of running a SfB phone on a Teams system.

I read the announcement about support next year, but it seems that won't affect my scenario at all, is that correct? I'm hoping for a roadmap forward, but it is just so confusing.

Re: Disabling TLS 1.0/1.1 in Skype for Business Server 2015: Part 1

Arūnas Malūkas — Wed, 26 Aug 2020 08:01:09 GMT

It is mentioned to carefully consider TLS 1.0/1.1 disablement on the Edge servers. But how the other way around? Is it supported to disable older TLS protocols on Edge servers only and ensure that way perimeter network is strengthened?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Mangnus — Mon, 24 Aug 2020 12:32:46 GMT

Call forward doesn't work. Which is very basic functionality.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ruslan_Bakharev — Mon, 24 Aug 2020 08:27:37 GMT

Hi !

Did you have any chance to check the question about Polycom phones SRTP in Russia?

Thank you

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Fri, 21 Aug 2020 18:00:52 GMT

We had previously announced that SfB / 3PIP phones would be supported with Microsoft Teams until July 2023. However we recently announced that we will be bringing support for SIP phones to Teams, and with that the 3PIP phones will continue to be supported beyond July 2023 if re-imaged with OpenSIP FW (which is available for all 3PIP phones today).

https://www.microsoft.com/en-us/microsoft-365/blog/2020/08/03/take-communnext-level-microsoft-teams/amp/?__twitter_impression=true

Re: Skype for Business Certified IP Phones with Microsoft Teams

Lorne Rogers — Fri, 21 Aug 2020 17:51:53 GMT

, not to be too glib, but 20 years experience with MS says the answer would be "until it doesn't".

Re: Skype for Business Certified IP Phones with Microsoft Teams

Jeri_Leonard60 — Fri, 21 Aug 2020 17:48:08 GMT

How long will MS Teams accept Skype for Business phones?

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

João Loureiro — Thu, 06 Aug 2020 17:07:52 GMT

On-Premises Diagnostics for Skype for Business Server version 1.1.2008.05001 has just been released

Description

1.1.2008.05001 is a general maintenance release that contains enhancements, and bug fixes. A few of the specific issues that have been fixed in this release are listed below. The majority of customer-reported issues, reproducible system errors, have been corrected. Applying this maintenance release is recommended for all users.

Bug Fixes and Improvements

Bug: SFB Server Frontend Service not starting - Fixed a problem that certificate warnings were incorrectly displayed as errors when SQL was stopped
Bug: Fixed Test-CsDatabase cmdlet generating a false positive error
New!: Skype for Business Server Frontend service is not starting scenario - Added new analyzer to check DNS records
New!: Add progress bar to all Skype for Business scenarios
Bug: Fixed error message when On-Premises and Online allowed domains lists didn't match
Bug: Fixed an issue when spawning admin PowerShell instance, Skype for Business Server OPD switches were not honored

What's planned for the next releases (coming soon)

Feature: Multi factor authentication
New scenario: Exchange integration is not working
New scenario: Presence subscription and IM delays (Performance)
New scenario: Modern authentication not working
New scenario: Skype for Business Server Deployment Best Practices Analyzer

Thanks to Mike McIntyre for great contribution to this new release.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Wed, 05 Aug 2020 14:59:46 GMT

I'm adding who can maybe help

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ruslan_Bakharev — Wed, 05 Aug 2020 14:57:16 GMT

There is one remark. VVX Phones in Russian market are not working with SfB Online / Teams properly.
It's not possible to make P2P calls from/to VVX Phones purchased in Russia because they are not supporting SRTP from factory (at least that's what Polycom says in their community posts, i.e. LINK ). To be honest I didn't find the exact legal note for that.

And so far we don't have any workaround for this as it's not possible to enable SRTP on the phone.

It has impacted timeline of migration and budgeting for some locations in Russia where VVX Phones were considered as a temporary Common Area Phone solution. So they have to be replaced with native Teams Phones i.e. Yealink.

This is something that should be counted in mind when you're migrating Russian market to Teams telephony and want to use VVX temporary.

Also interesting how this legal requirement affects Teams Phones usage in Russia i.e. Polycom CCX and Yealink T5*

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Tue, 04 Aug 2020 18:09:46 GMT

The functionality in the future for SIP phones will be, at best, equivalent to the functionality of 3PIP phones today when working with Teams. So the VVX phones work with Teams now, and they won't be gaining any more functionality in the future.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Keith Laudenberger — Tue, 04 Aug 2020 18:03:09 GMT

That is great news. It will be interesting to see how they will implement the core calling features with SIP phones. At least it gives us hope that all is not lost in our investment in the VVX phones we were required to purchase to replace our old CX phones that needed to be retired due to security limitations.

Re: Skype for Business Certified IP Phones with Microsoft Teams

gary woods — Tue, 04 Aug 2020 16:59:25 GMT

I have been a part of this thread for years and always use summary list at the top to inform clients what functionality they do/dont get if they choose to use 3PIP / SfB phones. Yesterday's announcement regarding extended support timeline for 3PIP phones -AND- Teams Support for SIP phones (mind blown!) is below FYI:

"We also realize that being able to use existing hardware can provide important cost savings when moving to a new phone system. Today, we are announcing extended support for Skype for Business (3PIP) phones beyond 2023, so you can continue to use your existing Skype for Business phones as you move to Teams. Additionally, we will be supporting core calling features on SIP phones from Cisco, Yealink, Polycom, and others with Teams. Support for SIP phones will be available in the first half of 2021." https://www.microsoft.com/en-us/microsoft-365/blog/2020/08/03/take-communnext-level-microsoft-teams/

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Tue, 04 Aug 2020 14:59:56 GMT

Thanks . I also used the workaround of using web sign-in but I also opened a support case. It was—predictably—an exercise in frustration, but the issue on Microsoft's backend did get resolved sometime on or before June 30. That being said, I haven't had to activate another CAP since then, so it's entirely possible it is broken again.

, we aren't enforcing MFA yet, but this is good to know, thanks!

Re: Skype for Business Certified IP Phones with Microsoft Teams

Keith Laudenberger — Tue, 04 Aug 2020 12:36:35 GMT

Are you using MFA? If you are you need to exclude the phones for the CAP sign in to work.

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ruslan_Bakharev — Tue, 04 Aug 2020 11:19:41 GMT

We have the same issue so decided to use web sign-in (aka.ms/sphone) instead of CAP provisioning.

For now it works.

Re: Released: Skype for Business Server 2019 CU1!

Brady2020 — Fri, 24 Jul 2020 07:38:06 GMT

Hi Team,

We recently upgraded from Lync 2013 to Skype for Business 2019 Server CU3.

We have a requirement to redirect calls that are unanswered back to reception after 15 seconds.

Previously, I used SEFAUtil in a powershell script to achieve this, so I was excited to try the new SEFAUtil commands in Powershell.

Unfortunately, I discovered a bug using the -UnansweredToOther switch in the "Set-CsUserCallForwardingSettings" command.

It appears to work (the output looks correct) but when testing it doesn't recognize the setting and rings out.

It works if I manually make this setting on the Skype for Business client which is not feasible with 600+ users.

This same bug is highlighted in this link - https://www.myteamslab.com/2019/08/skype-for-business-2019-call-forward.html

Are there any plans to fix this bug in the next CU?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ryan Steele — Wed, 17 Jun 2020 23:10:59 GMT

Is anyone else getting a "Provisioning Failed" error every time they try to provision a 3PIP device as a Common Area Phone from https://aka.ms/skypecap?

Re: Skype for Business 2019 - Control Panel Phase 2 Released

93Imagine — Wed, 17 Jun 2020 12:21:35 GMT

Heya I installed the preview but I only get the limited admin view. How do I get the Full Admin view. My account is a member of all the CS groups.

Re: On-Premises Diagnostics for Skype for Business Server Are Now Available

Konrad Sagala — Mon, 15 Jun 2020 08:58:42 GMT

Tool looks really nice. I hope it will cover in near future additional scenarios, like voice or presence problems.

Re: Skype for Business Certified IP Phones with Microsoft Teams

John Joseph — Wed, 10 Jun 2020 13:24:02 GMT

On the Ribbon gateway, we are on 8.0.3

Re: Skype for Business Certified IP Phones with Microsoft Teams

SiplifiGroup — Wed, 10 Jun 2020 05:48:35 GMT

Thanks, may I ask what version of firmware you are running?

Re: Skype for Business Certified IP Phones with Microsoft Teams

John Joseph — Mon, 08 Jun 2020 18:50:38 GMT

I have tested it on two different tenants and I can also confirm this has been resolved. We are able to answer queue calls now on VVX phones.

Thanks,

John

Re: Skype for Business Certified IP Phones with Microsoft Teams

craigjohnson — Mon, 01 Jun 2020 06:20:05 GMT

Looks like the changes have been applied to our tenant. I can now answer AA\CQ calls that have been assigned a Direct Routing number on my VVX handsets.

Re: Welcome to the Skype for Business Community!

Taraj975 — Fri, 22 May 2020 09:18:27 GMT

hi to all Techys,

Pl do help me in this, when i am using in lan i am getting this in

We're having trouble getting you into the meeting.
It's possible you're using a bad URL. Try calling into the meeting using the phone number on the invite, or ask the organizer to drag you into the meeting from the Contacts list.
Share this error with your admin

After configuring EDGE SERVER i AM GETTING THIS ON MY PAGE

https://183.82.55.196:4443/

183.82.55.196 - /

 5/25/2018  2:14 PM         9622 FavIcon.ico
 5/22/2020  2:01 PM         7175 web.config

ITS SHOWING LIKE THIS....PL HELP ME

Re: Important Update about Microsoft Office Live Meeting

Yogesh1987 — Wed, 20 May 2020 03:48:47 GMT

i am connected

Re: Customizing the Windows PowerShell Console

Ebashirpour — Fri, 15 May 2020 01:06:59 GMT

Although I changed BackgroundColor and ForegroundColor and other options from properties, I didn't succeed in changing It from scripts. The changes from scripts go to disappear sometimes.

And another question :

Is there an option to pin Powershell Above the rest?

Re: Skype for Business Certified IP Phones with Microsoft Teams

Ilya Bukshteyn — Fri, 01 May 2020 16:07:03 GMT

The new Poly CCX are Native Teams Phones, actually running a Teams app we provide, so they will have full feature support.

Re: Skype for Business Certified IP Phones with Microsoft Teams

phake — Fri, 01 May 2020 15:22:03 GMT

Awesome, thanks for confirming!

Re: Skype for Business Certified IP Phones with Microsoft Teams

John Joseph — Fri, 01 May 2020 15:06:58 GMT

Yes, we just received some CCX 400s and performed some testing. They do appear to work fine and the syslog call ladder looks similar to the soft client (headsets - which also works fine).