Forum Discussion
Word 2019 spontaneously corrupts all other open Word files
So, recently, my Word 2019 software has been exhibiting a serious problem: when I have files open, and am typing in one of them, all of a sudden this entire file will go corrupt. That is: all the t...
Thanks, Angie, for the suggestion. But, this is a desktop computer, so is always plugged in. There is no rechargeable battery, like a laptop would have. I know that some desktop computers have, or used to have, a small battery inside, but this one does not.
And, running the computer diagnostics shows that all systems are good.
I find it telling that only Word files are having this corruption problem...and then, only when open. I did have an Excel file open the other day, briefly, with no problem...but that wasn't really a fair test. It has not occurred for any .pdf files, or for any other thing or program on my computer. So, I don't know for sure if this corruption problem would affect all open Office files when it happens, or just Word docs. But, it does seem isolated to MS Office.
But: if only Word, that's still bad enough! As of now, I'm saving, saving, saving...every minute or so, sometimes. Any other thoughts out there?
And, running the computer diagnostics shows that all systems are good.
I find it telling that only Word files are having this corruption problem...and then, only when open. I did have an Excel file open the other day, briefly, with no problem...but that wasn't really a fair test. It has not occurred for any .pdf files, or for any other thing or program on my computer. So, I don't know for sure if this corruption problem would affect all open Office files when it happens, or just Word docs. But, it does seem isolated to MS Office.
But: if only Word, that's still bad enough! As of now, I'm saving, saving, saving...every minute or so, sometimes. Any other thoughts out there?
Hi kbird1950 ,
I think you still can raise a ticket with Microsoft. Search for MS support in your country, write them an email/call them, have them have a look at it.
This is beyond an on-line chat group, and needs fixing.
If you do that, please do come back and tell us what they did and how they'd fixed it.
Fingers crossed. L.