Forum Discussion
Switching off comment notifications in word documents
Angela McGhin, did you hear anything from Microsoft about this? Our users started getting emails 2 weeks ago and it's too much emails just on commenting.
I think what you want is to turn off the email notifications in OneDrive.
- From the gear in you OneDrive account (online) select OneDrive Settings
- The Notifications Settings open - all are on by default. Slide the toggle to off for "Email notifications when other reply to your comments"
I have had my users (who collaborate and use comments in Word docs) do this and have not heard from them if that was the solution to stop the notification emails but it seems like it would be.
Smiles, Kory
- This unfortunately, for whatever reason, did not work for my team.
- Hello, we have not yet enabled OneDrive in our org so cannot try the suggested solution above. Does anybody know if there is another way to stop these email notifications? Thanks
Check with your tenant admin, there should be settings in the O365 service that could turn this off for the whole tenant. A group policy could be applied as well.
This is changing...again...https://support.microsoft.com/en-us/office/using-modern-comments-in-word-edc6ae71-0a2d-49fe-8faa-986f1e48136a?ui=en-US&rs=en-US&ad=US
Kory Hirak This worked - thanks very much!
Kory Hirak Are these the two notification settings you can change to modify email frequency from @mentions?
- I don't believe this has a "frequency" option, it is on or off. TEAMS is the only application that the settings for @ mention has a frequency that I have noticed.
- Yes! Thank you!
- Thanks Kory but not within OneDrive or SharePoint. Email notifications are being triggered when someone commented in a Word document.
I'm having the same problem. I was just editing a word document with some notes to the side of the file and my professor has gotten a ton of emails about it. It's a shared file on Onedrive. Is this ANY way to turn this notification feature off?
- See my answer in the thread above - get your professor to click on the Notifications Settings at the bottom of the email notification they got. Then toggle 'off' all the ones in notification settings.
Yes, that is what it is regarding. When someone comments on a Word document comments. It is when the file is hosted in Onedrive or SharePoint. That is what I read.
