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Alok Kumar's avatar
Alok Kumar
Copper Contributor
Dec 23, 2017

Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)

Hello, Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626 As windows launched update with a new version 17063.1000, I'm unable to update. Each time system res...
  • Erik_Moreau's avatar
    Erik_Moreau
    Dec 24, 2017

    Hi,

     

    This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log  to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

     

    (if you get an access denied error on the logfile, just copy the files somewhere before opening them)

     

    Hope this helps

     

    Erik

     

     

Paul Rademaker's avatar
Paul Rademaker
Copper Contributor
Dec 24, 2017

Hi Alok,

 

Enclosed the files. (zip)

 

Have also the same problem on my Asus Chi300 transformer book.

 

Would be nice if you find a solution.

 

thanks, Paul

Alok Kumar's avatar
Alok Kumar
Copper Contributor
Dec 24, 2017

Hi Paul,

 

Although files was not much helpful to me. But I have noticed one thing.

Your system TIME and DATE is incorrect. The error code you stated 0xD0000001 is associated with STORE error. Can you try updating after changing the date and time?

Check the System Date and Time on your computer. If they are showing incorrect values, then follow the steps below and correct the time and date according to your time zone.

 

  • Press Windows key + R key on your keyboard

  • Type “Control" and click on "Date and Time".

  • Click Change date and time button (To change the time zone click on time zone tab).

  • Click Apply and OK to save the date and time.

Also have you gone through the solution given in following link?

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store/error-code-0xd0000001-in-microsoft-store/05f96cb4-2d48-45ce-8c9d-980047ee658b 

  • Paul Rademaker's avatar
    Paul Rademaker
    Copper Contributor
    Dec 24, 2017

    Alok,

     

    On my Asus 300 Chi i have another error:  0x8024200d

     

    But the same experience with the update. Rolling back after restart.

     

    Nice evening, 

     

    Paul

  • Paul Rademaker's avatar
    Paul Rademaker
    Copper Contributor
    Dec 24, 2017

    Alok,

     

    This didn't work. Even changing to a former date did not help.

     

    Now time and date are automatically assigned on base of location.

     

    Uninstalled some programs. Maybe that will work.

     

    krrp you informed.

     

    gr. Paul

  • Paul Rademaker's avatar
    Paul Rademaker
    Copper Contributor
    Dec 24, 2017

    Hi Alok,

     

    Time and date are correct. (See picture)

     

    Going to read the link.

     

    When succes, I will post it here.

     

    Thanks,

     

    Paul

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