Forum Discussion
Windows Mobile Hotspot Bug - Crashes Internet Apps
I found a weird bug when I updated Windows yesterday. I have my computer connected to the internet via ethernet cord. But I use it as a hotspot for my phone (I don't get cell signal where I am). This has worked great for years. But after the update, when I turn on Mobile hotspot in Windows, it crashes any apps that are connecting to the internet. This includes browsers (Edge, Chrome and Firefox), as well as apps like Steam. The internet is working great. I've check on multiple computers. If I turn off Mobile hotspot in Windows, all the apps using the internet work perfectly again.
My Windows build:
Edition Windows 11 Home
Version 21H2
OS build 22000.739
Experience Windows Feature Experience Pack 1000.22000.739.0
My device build:
Processor Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz 2.90 GHz
Installed RAM 8.00 GB (7.87 GB usable)
System type 64-bit operating system, x64-based processor
- SammmmCopper ContributorAlso having this problem after installing the new update. Turning on hotspot crashes apps like Discord and Firefox.
- bcjammerxCopper Contributor
I have windows 10 and I am also experiencing this. I saw someone mention the undo update option but mine won't allow me to (greater than 10 days!?)
I really hate windows but since they cornered the market and so many programs only work with it they have most us by the spheres
They are apparently aware; - Reza_AmeriSilver ContributorDoes this problem start after the recent update?
If yes, try uninstalling the Windows Update and restart your PC and see if the problem persists?- bcjammerxCopper Contributor
Reza_Ameri
if it's been 10 days since the update you aren't able to, on w10 anyway...I tried- Reza_AmeriSilver ContributorThe 10 days is when you upgrade from Windows 10 to Windows 11.
However, for updates you may uninstall them any time.
- skresultCopper Contributor
torg842 Hello!
Same issue here on Windows 10. Turning mobile hotspot on crashes any apps connected to the web (on the pc). All [hyperlink removed by admin] ethernet (through powerline adapter) until wifi to phone using the hotspot. Haven't found anything relevant yet about that issue.- Meenah_KhosrawFormer Employee
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- HeshMaxwellCopper ContributorI have the same issue with Windows 10 Pro version. It's been like 10 days now. After that update got some more minor updates but didn't fix the issue.
- Reza_AmeriSilver ContributorYes, this is a known issue in June 2022 update and the Windows team are aware of it and are working to fix the issue in the future build. You may use third-party Hotspot programs or uninstall the latest update.
- bcjammerxCopper Contributor
The update that came out today, 6/24, is also doing this. This was after uninstalling the previous update after which my wifi worked. this one screwed it all up again
what is also infuriating is you can NOT stop these updates...maybe for a week, that's it. But it didn't even tell me there was an update happening!!! at least I could have had a heads up!How about you leave my pc alone and I will choose if I want to "risk [my] security" and not update.
So in short the latest "fix" is just as broke. Deleted the 6/24 update and wifi works again.
- MerlinguiniCopper Contributor
Same issue here, it was working before the update and now it crashes anything internet related. I have win 10 too!
Please fix this! - rushaneCopper ContributorSame. I work as a developer and it stops my code from connecting to the internet when the hotspot is on. Anyone heard anything about a fix?
- bcjammerxCopper Contributor"they're working on it"
they came out with another update a week later, it did the same thing
- gowest29Copper ContributorSame problem, more fundamental broken OS features. Would love fixes to the core OS. This is preventing some key solutions across multiple desktops that I use. Appreciate a fix soon. Thanks Microsoft.
- anurag1524Copper Contributor
This a bug in Windows that should be fixed with the next update. However, there are a few troubleshooting steps we have mentioned in our guide that you can follow to fix issues with mobile hotspot on your PC.