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simbakir's avatar
simbakir
Copper Contributor
Feb 13, 2022

The problem with the game controller connected via Bluetooth (Win11)

The controller pairing works properly only if do not turn off the Bluetooth on the PC. If turn on the Bluetooth after turning it off, the controller can no longer connect to the PC and an error appears for Bluetooth XINPUT. Only restarting the PC helps. There was no such problem on Windows 10.

 

I will add that the gamepad pairing works stably on a smartphone and on another laptop with Windows 10. I also tried to connect the gamepad to another laptop with Windows 11 and the problem is identical.

 

Reproducing the problem:

  1. Turn on the PC
  2. Turn on Bluetooth
  3. Connect or pair the controller using Bluetooth (The controller works correctly)
  4. Turn off Bluetooth on PC
  5. Turn on Bluetooth
  6. At this stage, the controller cannot reconnect to the PC via Bluetooth.

 

I have an Xbox One Controller (1708) that connects to an Intel Wireless-AC 9560.

Tried drivers: 22.70.2.1, 22.80.1.1, 22.90.0.4, 22.100.0.2, 22.100.1.1, 22.110.2.1.

Windows 11 Home x64 21h2

 

Let the programmers fix this bug!

2 Replies

  • danielfoster's avatar
    danielfoster
    Copper Contributor

    I know its late but it will definitely help someone else. 
    This seems to be a known Bluetooth issue in Windows 11. A lot of users with Xbox One controllers have reported the same thing,  once Bluetooth is turned off and back on, the controller won’t reconnect until the PC is restarted.

    You can try removing the controller from Bluetooth devices and pairing it again after re-enabling Bluetooth. It’s also worth checking in Device Manager under your Bluetooth adapter settings and disabling the power saving option that lets Windows turn it off.

    Some driver versions for the Intel Wireless-AC 9560 can also cause this, so updating or rolling back the driver might help. Until Microsoft fixes it, the most reliable workaround is to use a cable or the Xbox Wireless Adapter.

  • My Gamepad is in Windows but doesnt work in XBox App, but show that Gamepad is on, no Keys works?!

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