Forum Discussion
Freeze and hard crash on high-end PC ?
Ive been expiriencing these freezes that happen once in a while. at first one app decides to freeze which allows me able to use all the other apps on the computer that are open at the time, but trying to shut down the computer, searching using windows search bar, trying to close or end the task of frozen app doesnt work. then at the time i try using task manager, which opens then makes me hard crash, which just makes my whole computer freeze, and i am not able to move the mouse or use any inputs, and i am forced to hold the pc power button, basically meaning once that "freeze" happens im forced to hold the pc button.
I've run gpu, cpu, ssd and ram stress tests and i havent noticed anything unusual.
You should update your computer drivers like gpu drivers and even do bios update it will fix your issue.
It sounds like your computer is experiencing a progressive freeze that starts with one application and eventually locks up the entire system. Since you're unable to close the frozen app, use the Windows search bar, or shut down normally, it could be caused by a variety of issues such as overheating, corrupted system files, failing hardware, or driver conflicts
1. Check hardware compatibility: Make sure all hardware components (CPU, GPU, memory, motherboard, etc.) are compatible with Windows 11.
Visit the hardware manufacturer's official website to see if there are any updates or drivers for Windows 11.
2. Update drivers: Open “Device Manager” to check if the drivers of all key hardware (graphics card, chipset, network adapter, etc.) are up-to-date.
Right-click on the device and select “Update Drivers”.
Select “Automatically search for updated driver software”.
3. Check for Windows updates: Open “Settings” > “Update & Security” > “Windows Update”.
Click “Check for updates” to make sure your system is up to date.
4. Run Memory Diagnostic Tool: Open “Windows Memory Diagnostic Tool”.
Select “Reboot now and check for problems”.
After the system reboots, a memory test will be performed to check for memory problems.
5. Check for disk errors: Open a command prompt (with administrator privileges).
Type chkdsk /f /r and press Enter.
The system will prompt you to check the disk on the next reboot, type Y to confirm.
6. View Event Viewer: Open “Event Viewer”.
Check the errors or warnings in “Windows Log” > “System” to find out what may have caused the system to freeze or crash.
7. Disable overclocking: If you have overclocked your CPU or GPU, try restoring it to the default frequency to see if the problem is solved.
8. Check power settings: Open Control Panel > Power Options.
Select the “High Performance” power plan to make sure the system has enough power supply under high load.
9. Run the System File Checker: Open a command prompt (with administrator privileges).
Type sfc /scannow and press Enter.
Wait for the scan and repair to complete.
10. Check for third-party software conflicts: Uninstall recently installed third-party software, especially those that may conflict with system resources. Use “clean boot” mode to eliminate software conflicts.
